Public Safety & Disaster Response with AWS

Protect, prepare, and respond to emergencies and disasters with NGA 911 proven solutions, powered by AWS.

A Future Proof
NG9-1-1 Solution

NGA 911 is the first and only Next Generation 9-1-1 provider to achieve the AWS Public Safety & Disaster Response (PSDR) Competency status.

Achieving the AWS PSDR Competency demonstrates deep expertise within this unique need via technical proficiency, design of AWS Well-Architected solutions, and proven customer success in technology focused on 9-1-1 and Emergency Communication.

What does this mean to you?

The PSDR program is reserved for Technology Partners who develop the most secure, effective, and resilient cloud-based solutions for the public sector.

At NGA 911, we built our solutions with the understanding that agencies need situational awareness and collaboration tools integrated with 9-1-1 to provide an information-sharing environment for small to extreme scale homeland security and emergency management incidents. We are proud to provide a solution that facilitates operational and tactical collaboration, training, and technical management for partner agencies and interagency situational awareness for local, tribal, state, and federal partners.

Our team is dedicated to helping you achieve your technology goals by leveraging the agility, breadth of services, and pace of innovation that AWS provides. If you have questions about this program or how it can benefit your community, contact us today. It is our pleasure to assist.

PSDR in the News

Accelerating the emergency response to save lives.

In a world where landlines are becoming increasingly obsolete, and other communication apps are replacing texting, it is crucial to provide 9-1-1 access that is familiar and comfortable to the public. NGA 911 Next Generation 9-1-1 technology provides better location of wireless callers, Real Time Text, and enhanced data to allow for more effective 9-1-1 call handling and faster more accurate emergency response.

NGA 911 was built for this.

Accurate call-routing

Dynamic call-routing and geolocation ensure instant and accurate connectivity from the incident to the call taker.

Real-Time Text

Broadening global capabilities for incident reporting and accessibility while providing greater situational awareness.

High Availability

Unlike current legacy systems in place, our NGA 911 NG Trunk will help to eliminate network downtime and provide 99.99% availability.

User friendly Dashboard

Visibility into technical issues, with immediate notifications and the ability to check status, history, and resolution all in one place.

Accurate Location

The FIRST and ONLY NG9-1-1 solution in the U.S. to deliver supplemental location data to a PSAP and pin it on the call takers map!

Cloud Secure

We are proud to partner with AWS for cloud infrastructure that achieves the highest possible fault tolerance and stability.

Case Study

9-1-1’s State of Emergency

As the country’s legacy 9-1-1 systems are failing, pioneering state and local governments such as California and Elko County, NV, are leading the way by adopting cloud-based solutions for the Next Generation of 9-1-1.

Read case study