9-1-1 Industry Veteran, Dave Hopkins, Joins NGA 911

Oct 06, 2020

It is a pleasure to announce that Dave Hopkins, former NY 9-1-1 Director, joined the NGA 911 fam as an Account Executive. Mr. Hopkins is the former 9-1-1 Director of Steuben County, New York, where he served 16 years in the Public Safety Answering...
It is a pleasure to announce that Dave Hopkins, former NY 9-1-1 Director, joined the NGA 911 fam as an Account Executive. Mr. Hopkins is the former 9-1-1 Director of Steuben County, New York, where he served 16 years in the Public Safety Answering Point (PSAP), 13 years at Rochester Telephone, 19 years and counting as an active firefighter, and 25 years in EMS. In addition to his professional experience, Mr. Hopkins serves as a board member for the Southern Tier Network Inc. and serves as the...
Resources for Your NG9-1-1 RFP

Sep 22, 2020

So, you are getting ready to write an RFP – raise your hand if you are excited! OK, OK, we know it is not the most fun thing you will ever do. However, you are embarking on an incredibly important process that should signal the start of a great conv...
So, you are getting ready to write an RFP – raise your hand if you are excited! OK, OK, we know it is not the most fun thing you will ever do. However, you are embarking on an incredibly important process that should signal the start of a great conversation. An RFP done right sets the stage for a beautiful relationship with the perfect partner for your agency and community.** But it is a challenging process, no doubt. You are creating the RFP because you need to figure out how to solve a p...
Public safety industry veteran Sharon Counterman joins NGA 911

Sep 18, 2020

Public safety industry veteran Sharon Counterman joins NGA 911 to further the mission of putting the best tools in the hands of telecommunicators and first responders across the globe. Ms. Counterman comes to the NGA 911 family after working closely...
Public safety industry veteran Sharon Counterman joins NGA 911 to further the mission of putting the best tools in the hands of telecommunicators and first responders across the globe. Ms. Counterman comes to the NGA 911 family after working closely with the team on a Next Generation 9-1-1 project in Nevada. “I wanted to be a part of an innovative company that is making history in the 9-1-1 world,” Ms. Counterman said. “From the RFP response through implementation, the NGA 911 team was extrem...
Dr. Bill Munn’s tips for Disaster Preparedness

Aug 06, 2020

Today we would like to share a topic that is timely no matter what season: disaster preparedness. Our resident expert, Dr. Bill Munn, a lifelong emergency services professional with a passion for public safety, has previously developed and taught a c...
Today we would like to share a topic that is timely no matter what season: disaster preparedness. Our resident expert, Dr. Bill Munn, a lifelong emergency services professional with a passion for public safety, has previously developed and taught a course in emergency management for the Bush School at Texas A&M University. With us here at NGA 911, Dr. Munn has created and presented sessions on emergency preparedness for 9-1-1 facilities across the nation. In his presentation, he explains the num...
Next Generation 9-1-1 in a matter of months, rather than years

Jul 16, 2020

See how one County skipped costly and cumbersome patches and upgrades to transition from one of the last few remaining Basic 9-1-1 systems to Cloud-based Next Generation 9-1-1 in less than a year. [>> Read more on Gov CIO Outlook](https://www.govcio...
See how one County skipped costly and cumbersome patches and upgrades to transition from one of the last few remaining Basic 9-1-1 systems to Cloud-based Next Generation 9-1-1 in less than a year. [>> Read more on Gov CIO Outlook](https://www.govciooutlook.com/news/nation-s-first-cloudbased-next-generation-911-esinet-cpe-goes-live-in-elko-county-nevada-pnid-31.html) What is the beauty of true i3 compliant native Cloud Next Generation 9-1-1? You go to bed at night, not worrying about catastro...
NGA 911 Announces New VP of Technology

Jul 09, 2020

We are excited to announce that Mike DeWeese recently joined the company as Vice President of Technology. “We are thrilled to welcome Mike to the NGA 911 family. He shares our customer-centric focus, drive, and commitment to leading-edge technolog...
We are excited to announce that Mike DeWeese recently joined the company as Vice President of Technology. “We are thrilled to welcome Mike to the NGA 911 family. He shares our customer-centric focus, drive, and commitment to leading-edge technology that will bring our public safety customers into the 21st century and beyond,” said Don Ferguson, NGA 911 CEO. With an impressive 29 years of industry experience behind him, Mike’s wealth of knowledge in public safety technology and infrastructu...
Webinar: Gaining situational awareness and sharing information using digitally-enabled 911 services with NGA911

May 07, 2020

Learn how Cal OES is modernizing its 9-1-1 system to give first responders more visibility into a scene, expedite responses, and speed recovery with infrastructure that can withstand natural and human-caused disasters. Click the link below to acce...
Learn how Cal OES is modernizing its 9-1-1 system to give first responders more visibility into a scene, expedite responses, and speed recovery with infrastructure that can withstand natural and human-caused disasters. Click the link below to access the recording of the discussion with PoliceOne, Cal OES, and AWS about the importance of Next Generation 9-1-1 and how better tools help law enforcement agencies deal with challenges today and in the future. [**Click here to go to PoliceOne.com...
Drop the Mic with NGA 911 – Online Sessions for Your State & Region

Apr 29, 2020

Interested in the schedule of Tech Talks, Distance Learning, and Shop Talk for your state and region? Join our team members Ed, Steve, Bill, Dustin, Candace, and Darold for our online series, Drop the Mic with NGA 911. Here is a little of what you ca...
Interested in the schedule of Tech Talks, Distance Learning, and Shop Talk for your state and region? Join our team members Ed, Steve, Bill, Dustin, Candace, and Darold for our online series, Drop the Mic with NGA 911. Here is a little of what you can expect in the upcoming sessions: **Shop Talk with NGA 911 SVP of Strategic Relationships, Darold Whitmer** In this “unscripted” session, Darold will give an industry update on wireless 9-1-1 call location and supplemental location data call rou...
Your Partner in Next Generation 9-1-1

Apr 10, 2020

Last month we shared some information with you about how one of our customers was able to overcome funding challenges to prepare for Next Generation 9-1-1. However, we know that funding is just one of several challenges you face in moving to nex gen....
Last month we shared some information with you about how one of our customers was able to overcome funding challenges to prepare for Next Generation 9-1-1. However, we know that funding is just one of several challenges you face in moving to nex gen. The promise of Next Generation 9-1-1 is a big one. It will mean that PSAPs gain access to the critical infrastructure that powers the technology, bridging the gap between the emergency and the response. Less discussed in the glitz and glamour of...
Demystifying the Cloud for Public Safety

Mar 12, 2020

Contact: Kim Robert Scovill, Executive Director Email: executivedirector@theindusrycouncil.org New Publication “Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 – Rising of the Cloud.” WASHINGTON, DC, USA, March 11, 2020...
Contact: Kim Robert Scovill, Executive Director Email: executivedirector@theindusrycouncil.org New Publication “Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 – Rising of the Cloud.” WASHINGTON, DC, USA, March 11, 2020 — The Industry Council for Emergency Response Technologies (iCERT), the leading trade association for providers of emergency communications, software, and emergency response technologies, announced the second in its continuing series of evaluation an...
Moving to NG9-1-1: It’s more possible than impossible! A 2-part series

Mar 05, 2020

In the first of this two-part series, we are going to talk funding. Stay tuned for part two of this series, where we cover the learning curve during implementation and the skills needed to operate Nex Gen systems. There is little dispute that...
In the first of this two-part series, we are going to talk funding. Stay tuned for part two of this series, where we cover the learning curve during implementation and the skills needed to operate Nex Gen systems. There is little dispute that the nation’s 9-1-1 systems require a transition to digital technologies that will support the diverse ways in which the public communicates. Implementation of advanced communications services will provide significant benefits and will result in impr...
NGA 911 Taps Seasoned Sales Executive as VP of Sales

Feb 26, 2019

Candace Allred brings more than 20 years of public safety sales and leadership experience to her new role with NGA 911. **Los Angeles, Calif., November 18, 2019–** NGA 911, one of the foremost innovators in 9-1-1 technology, has announced the appo...
Candace Allred brings more than 20 years of public safety sales and leadership experience to her new role with NGA 911. **Los Angeles, Calif., November 18, 2019–** NGA 911, one of the foremost innovators in 9-1-1 technology, has announced the appointment of Candace Allred to Vice President of Sales. Allred brings more than 20 years of leadership and sales experience to NGA 911, with core expertise in delivering results across the globe with mission critical technologies. Based in North Caroli...
California Leads Next Generation 9-1-1 with NGA 911

Feb 26, 2019

Los Angeles, Calif., October 1, 2019 – Today NGA 911 LLC (NGA 911) – one of the foremost innovators in 9-1-1 technology has partnered with California to replace the outdated 9-1-1 system with the Next Generation of 9-1-1. This new state-of-the-art te...
Los Angeles, Calif., October 1, 2019 – Today NGA 911 LLC (NGA 911) – one of the foremost innovators in 9-1-1 technology has partnered with California to replace the outdated 9-1-1 system with the Next Generation of 9-1-1. This new state-of-the-art technology puts California at the forefront of emergency preparedness in an age where natural disasters can strike at any moment. “The Next Generation of 9-1-1 is upon us. California’s leadership and perseverance through the regulatory, financial, a...
Our SVP of Operations, Michelle Bland for NENA Private Sector Director

Feb 25, 2019

Voting for NENA’s 2020-21 Board of Directors opens on Monday, March 16th. Vote for one of our very own, Michelle Bland! With more than 25 years of service in the public safety community, Michelle is passionate about the importance of our emergency...
Voting for NENA’s 2020-21 Board of Directors opens on Monday, March 16th. Vote for one of our very own, Michelle Bland! With more than 25 years of service in the public safety community, Michelle is passionate about the importance of our emergency response capabilities in cities and towns in our nation and across the globe. Dear Members, In my role as SVP of Operations at NGA 911, I handle not only our day to day operations; I also work to foster connections in the industry and edu...
There’s a Dinosaur in your system… oh that’s just a Selective Router!

Feb 19, 2019

Are you ready to stop talking about NG9-1-1 and get back to the business of what you do best – serving and protecting the residents and visitors of your community? We’ve got your back. One challenge in understanding Next Generation 9-1-1 is that w...
Are you ready to stop talking about NG9-1-1 and get back to the business of what you do best – serving and protecting the residents and visitors of your community? We’ve got your back. One challenge in understanding Next Generation 9-1-1 is that we often talk about it in terms of solutions, or products, rather than levels of maturity. Many know the basic building blocks are the Next Generation Core Service (NGCS) and the Emergency Services IP network (ESInet), but it seems to go a little off...