Next Generation 911 Solutions: Real-Time Text for 9-1-1

Oct 14, 2021

In an emergency, every second counts. Depending on the particular situation, contacting 911 via phone call may not be an option. Real-time text, or RTT, is a capability included with NG911 solutions. As a lea...
In an emergency, every second counts. Depending on the particular situation, contacting 911 via phone call may not be an option. Real-time text, or RTT, is a capability included with NG911 solutions. As a leading provider of Next Generation 911 Core Services, NGA 911 offers RTT to help public safety agencies respond to emergencies more efficiently. RTT can be used by anyone, at any time, as long as you have the app on your smartphone, tablet, or smart...
Why Use AWS Cloud Computing for NG911?

Oct 06, 2021

It is important for NG9-1-1 providers to have a reliable and secure infrastructure with the ability to scale. If you're familiar with this innovative emergency response system, you may be wondering why use AWS cloud computing for NG911? Cloud comp...
It is important for NG9-1-1 providers to have a reliable and secure infrastructure with the ability to scale. If you're familiar with this innovative emergency response system, you may be wondering why use AWS cloud computing for NG911? Cloud computing is a term that's been thrown around a lot in the past few years. AWS cloud computing for NG911 is a platform that governments throughout the U.S. rely on as they work to implement Next Generation 911 nationwide. **In this blog post, our team...
The NG911 ESInet: A Complete Introduction

Sep 29, 2021

Imagine that when a caller connects to 9-1-1, they can send information to dispatchers about an emergency through videos, text messages, or photos. With Next Generation 911, the sharing of multimedia for emergency response is a reality only made poss...
Imagine that when a caller connects to 9-1-1, they can send information to dispatchers about an emergency through videos, text messages, or photos. With Next Generation 911, the sharing of multimedia for emergency response is a reality only made possible through an NG911 ESInet. ESInets are the backbone of the Next Generation 911 system (NG911 or NG9-1-1). Public safety agencies across the nation can build services for more efficient and effective emergency response with an NG911 ESInet in pl...
NG911 Standards: Making Emergency Response Even Better

Sep 22, 2021

NG911 standards are the future of emergency response. Next Generation 911 is more than just a new communications system. These requirements will be the backbone of an entirely new and improved emergency technology that can save more lives and propert...
NG911 standards are the future of emergency response. Next Generation 911 is more than just a new communications system. These requirements will be the backbone of an entirely new and improved emergency technology that can save more lives and property across the nation. NG911 is an emerging system designed to manage emergency calls and respond to situations more quickly and effectively. It's also set to offer more improvements to current 911 systems. With Next Generation 911's standards,...
How NG911 Benefits Telecommunicators

Sep 15, 2021

NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide teleco...
NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide telecommunicators like you with the tools needed to make your job more effective and efficient. NG911 also benefits PSAP and emergency communication centers that can now process calls faster, reducing response time...
What You Can Do to Ease the Transition into NG911

Sep 08, 2021

As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the pub...
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might not know that the NG911 system has all but replaced traditional structures.  The transition to Next Generation 911 (NG911) may have already begun depending on where you live. Ac...
911der Women Day with Orlando Pride: Celebrating Women In The 911 Industry!

Sep 01, 2021

On Saturday, September 11, 2021, 911der Women and Orlando’s Pride Women’s Soccer Team will be holding a free, in-person event and soccer game celebrating our emergency telecommunicators in beautiful Orlando, Florida! As a public safety communicati...
On Saturday, September 11, 2021, 911der Women and Orlando’s Pride Women’s Soccer Team will be holding a free, in-person event and soccer game celebrating our emergency telecommunicators in beautiful Orlando, Florida! As a public safety communications industry leader, NGA 911 is a proud supporter of 911der Women, and we are honored to be part of this event! We will be in attendance, helping show our strong support for the 911 community. Our team h...
5 Ways NG9-1-1 Can Improve Your Department

Aug 25, 2021

The NG911 cloud-based system is a state-wide initiative that improves the safety of the general public and 911 industry professionals. You may be wondering how the Next Generation 911 system will impact your department...
The NG911 cloud-based system is a state-wide initiative that improves the safety of the general public and 911 industry professionals. You may be wondering how the Next Generation 911 system will impact your department once your community deploys it. With the adoption of NG911, legacy and newer technologies must operate together for a while. Just as important is how PSAPs (public-safety answering points) learn to choose wh...
We are a Proud Supporter of 9-1-1 For Kids

Aug 23, 2021

In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kid...
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International 2021 Conference. "We are honoring Gauge and what was achieved through the education of how to use 9-1-1, lives were saved. Without the training of 9-1-1 For Kids ®, an emerg...
NG9-1-1: What Is It & What To Know

Aug 18, 2021

The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now...
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, this is where NG9-1-1 comes in! NG9-1-1, also known as Next Generation 911, is the next step in the evolution of emergency and public safety services. This system was devel...
Barbara Winn Joins NGA 911

Aug 13, 2021

Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology. For nearly 23 years, Barb has held severa...
Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology. For nearly 23 years, Barb has held several leadership positions in customer service, network engineering, strategy, operations, external affairs, and most recently, public sector sales, where her team drove business growth innovation through software-defined networking, Fiber, 5G, IoT, Clou...
Next Generation 911 - APCO 2021 Conference & Expo

Aug 11, 2021

APCO 2021, APCO International's Annual Conference & Expo for public safety communications officials is the premier event of its kind. Starting August 15th through the 18th, a range of events will take place including educational sessions and committe...
APCO 2021, APCO International's Annual Conference & Expo for public safety communications officials is the premier event of its kind. Starting August 15th through the 18th, a range of events will take place including educational sessions and committee meetings along with special events - all happening alongside two days of full exhibits where you can meet vendors from all sides of the industry! As an industry leader in public safety communications, providing reliable and customizable, cloud-b...
Industry Veteran Chuck Freeman Joins NGA 911

Jul 23, 2021

Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region. Freeman brings a wealth of knowledge to the NGA 911...
Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region. Freeman brings a wealth of knowledge to the NGA 911 team and the company’s customers. Freeman’s career has spanned 37 years of 9-1-1 milestones from basic 9-1-1 to Enhanced ALI, Wireless Phase I & II, Text-to-911, and now Next Generation 9-1-1 (NG9-1-1). In conjunction with six years of service to t...
What Does “Active-Active” Mean?

Jul 06, 2021

Here is a great question that came up in a recent education session: Why should I care about an active-active network? Well, in short, continuous availability! One of the hallmarks of the NENA i3 standard is an active-active network. Your solution...
Here is a great question that came up in a recent education session: Why should I care about an active-active network? Well, in short, continuous availability! One of the hallmarks of the NENA i3 standard is an active-active network. Your solution should have multiple points of connection to your PSAP, so you can transition to a NG9-1-1 system with network diversity. Our active active network will make sure that all of those links are operating simultaneously, as opposed to an active-passive...
Creating A Nationwide Outage Reporting System

Jun 23, 2021

Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through...
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through when they need it most. While the industry pushes for upgrades in technology to mitigate downtimes, the recently introduced [Emergency Reporting Act](https://homelandprepnews.com/stories/64192-emergency-reporting-act-introduced-in-congress/#:~:te...