News and Resources
Feb 19, 2021
Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated t...
Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated technology to respond to crises in a new millennium.
It’s time for a nationwide upgrade, and NGA 911 is committed to bringing NG9-1-1 to communities around the world. If you are interested in deploying NG9-1-1 in your area, this Back to Basics seri...
Feb 10, 2021
For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. The...
For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. There is no question that our current technological framework is out of date. Industry leaders, government officials, and PSAP directors are looking for effective solutions to deploy in their communities to overcome these challenges.
If you are inte...
Jan 25, 2021
Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are inte...
Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are interested in bringing NG9-1-1 to your region, this series will give you the information you need to educate citizens, elected officials, and other stakeholders.
**Why do we need NG9-1-1, and how will it transform PSAPs across the country?**...
Dec 17, 2020
We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a mor...
We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a more resilient 9-1-1 system to better serve 9-1-1 AGOG’s 49 cities in four counties and 20 Public safety Answering Points (PSAPs).
Under this contract, NGA 911 will implement a secure cloud-based NENA i3 compliant Next Generation 9-1-1 (NG9-1-1) syst...
Dec 10, 2020
NGA 911 has achieved the Amazon Web Services (AWS) Public Safety & Disaster Response (PSDR) Competency status. This distinction is reserved for an elite group of AWS Technology Partners that develop the most secure, effective, and resilient cloud-bas...
NGA 911 has achieved the Amazon Web Services (AWS) Public Safety & Disaster Response (PSDR) Competency status. This distinction is reserved for an elite group of AWS Technology Partners that develop the most secure, effective, and resilient cloud-based solutions for the public sector.
**The AWS Competency Program**
As the nation’s largest cloud provider, AWS serves NASA, Netflix, the CIA, and more than 3,000 government agencies. Last year, AWS launched the PSDR Competency for Consulting Pa...
Nov 12, 2020
Our Director of Marketing has a 1967 Mustang. It's a sweet ride–she likes to share photos of the restoration that has gone twice as long as planned and many times over budget.
Classic cars are cool. But making 53 year old technology stretch the bo...
Our Director of Marketing has a 1967 Mustang. It's a sweet ride–she likes to share photos of the restoration that has gone twice as long as planned and many times over budget.
Classic cars are cool. But making 53 year old technology stretch the bounds of time and innovation is not without challenges. Original parts are no longer manufactured, and solutions to accommodate today's environment are bolted on and patched in place. It's clunky and inelegant, but it works. Until it doesn't. The pony...
Oct 31, 2020
Over the last month, we have hosted dozens of face to face chats online to listen and learn how we can better serve your community. It’s been great getting to know you and hearing about how things are going in your center. With everything that is goi...
Over the last month, we have hosted dozens of face to face chats online to listen and learn how we can better serve your community. It’s been great getting to know you and hearing about how things are going in your center. With everything that is going on around us we have all been reminded how much we are in this together.
Many of you requested that we continue to share how our customers are responding to our solution as we help them overcome the challenges in transitioning to NG9-1-1. Provi...
Oct 28, 2020
We are proud to announce Dustin Becker's new role as our Global Sales Support Manager. With more than six years of public safety experience, Dustin will transition from his previous role as Account Executive to provide direction, guidance, and ongoin...
We are proud to announce Dustin Becker's new role as our Global Sales Support Manager. With more than six years of public safety experience, Dustin will transition from his previous role as Account Executive to provide direction, guidance, and ongoing support for NGA 911 staff as the company continues to grow.
“I transitioned from where I was as an Account Executive to Global Sales Support Manager [because] I know the company back to front,” Dustin explained. “I want to ensure that my custome...
Oct 06, 2020
It is a pleasure to announce that Dave Hopkins, former NY 9-1-1 Director, joined the NGA 911 fam as an Account Executive.
Mr. Hopkins is the former 9-1-1 Director of Steuben County, New York, where he served 16 years in the Public Safety Answering...
It is a pleasure to announce that Dave Hopkins, former NY 9-1-1 Director, joined the NGA 911 fam as an Account Executive.
Mr. Hopkins is the former 9-1-1 Director of Steuben County, New York, where he served 16 years in the Public Safety Answering Point (PSAP), 13 years at Rochester Telephone, 19 years and counting as an active firefighter, and 25 years in EMS. In addition to his professional experience, Mr. Hopkins serves as a board member for the Southern Tier Network Inc. and serves as the...
Sep 22, 2020
So, you are getting ready to write an RFP – raise your hand if you are excited! OK, OK, we know it is not the most fun thing you will ever do. However, you are embarking on an incredibly important process that should signal the start of a great conv...
So, you are getting ready to write an RFP – raise your hand if you are excited! OK, OK, we know it is not the most fun thing you will ever do. However, you are embarking on an incredibly important process that should signal the start of a great conversation. An RFP done right sets the stage for a beautiful relationship with the perfect partner for your agency and community.**
But it is a challenging process, no doubt. You are creating the RFP because you need to figure out how to solve a p...