The Tools You Need for 2021 and Beyond

Posted on Dec 28, 2020

At the risk of sounding like a broken record – what a year. We have appreciated your openness over the last year in sharing your struggles and frustrations. And even your hopes for the future.

We feel fortunate to say that 2020 has been a tremendous year of growth for NGA 911. That is because of the trust and faith of pioneering public safety professionals like you, who have chosen us as partners in the Next Generation 9-1-1 journey.

At NGA 911, we are honored to work next to the first of the first responders across the country as we bring them into the future of 9-1-1. Here are just a few of the things we have been up to in the last 12 months:

Earlier this year, we brought one of the few remaining basic 9-1-1 systems into the 21st century in Elko County, Nevada. This marked the nation’s first cloud-based Next Generation 9-1-1 ESInet and CPE. Those PSAPs now have Next Generation 9-1-1 with integrated location data.

Because we own our code, we can do really cool things like creating an outage reporting tool (a first!) to help first responders reach citizens ahead of major catastrophes like fires and floods.

We have been hard at work in LA and the central region of California! California is on track to be the first state with a National Emergency Number Association (NENA) i3 compliant solution. We are so excited to be part of that journey.

We recently received recognition for deep expertise in public safety technology on a global stage. We are the only Next Generation 9-1-1 cloud-based service provider that has earned the AWS Public Safety & Disaster Response Competency distinction. We are proud to represent the 9-1-1 industry as one of just sixteen recipients.

We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy Next Generation Core Services and ESInet for 49 cities in four counties and 20 PSAPs.

In the midst of all this, we’ve been educating and promoting our team. NGA 911 continues to attract talent with some of the greatest minds in tech and public safety. We have also been at work making critical investments in your community to continue to deliver the very best in service where it matters most.

What we hope you take away most from this message is that we love solving problems and working alongside you. It would be our pleasure to bring you the tools you need to serve your community in the year 2021 and well beyond.

In closing, we would like to share a video our CEO, Don Ferguson, did earlier this year. In it, he reminds us all that no matter what the world throws your way, you continue to serve our communities to the very best of your ability. This is why we do what we do.