How NG911 Benefits Telecommunicators

Sep 15, 2021

NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide teleco...
NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide telecommunicators like you with the tools needed to make your job more effective and efficient. NG911 also benefits PSAP and emergency communication centers that can now process calls faster, reducing response time...
What You Can Do to Ease the Transition into NG911

Sep 08, 2021

As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the pub...
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might not know that the NG911 system has all but replaced traditional structures.  The transition to Next Generation 911 (NG911) may have already begun depending on where you live. Ac...
911der Women Day with Orlando Pride: Celebrating Women In The 911 Industry!

Sep 01, 2021

On Saturday, September 11, 2021, 911der Women and Orlando’s Pride Women’s Soccer Team will be holding a free, in-person event and soccer game celebrating our emergency telecommunicators in beautiful Orlando, Florida! As a public safety communicati...
On Saturday, September 11, 2021, 911der Women and Orlando’s Pride Women’s Soccer Team will be holding a free, in-person event and soccer game celebrating our emergency telecommunicators in beautiful Orlando, Florida! As a public safety communications industry leader, NGA 911 is a proud supporter of 911der Women, and we are honored to be part of this event! We will be in attendance, helping show our strong support for the 911 community. Our team h...
5 Ways NG911 Can Improve Your Department

Aug 25, 2021

The NG911 cloud-based system is a state-wide initiative that improves the safety of the general public and 911 industry professionals. You may be wondering how the Next Generation 911 system will impact your department...
The NG911 cloud-based system is a state-wide initiative that improves the safety of the general public and 911 industry professionals. You may be wondering how the Next Generation 911 system will impact your department once your community deploys it. With the adoption of NG911, legacy and newer technologies must operate together for a while. Just as important is how PSAPs (public-safety answering points) learn to choose wh...
We are a Proud Supporter of 9-1-1 For Kids

Aug 23, 2021

In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 911 dispatcher Irene Jordan (Upton County Sheriffs) received the 911 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® d...
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 911 dispatcher Irene Jordan (Upton County Sheriffs) received the 911 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International 2021 Conference. "We are honoring Gauge and what was achieved through the education of how to use 911, lives were saved. Without the training of 9-1-1 For Kids ®, an emergency si...
NG911: What Is It & What To Know

Aug 18, 2021

NG911: What Is It & What To Know

The 911 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in m...

NG911: What Is It & What To Know

The 911 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, this is where NG911 comes in! NG911, also known as Next Generation 911, is the nex...
Barbara Winn Joins NGA 911

Aug 13, 2021

Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology. For nearly 23 years, Barb has held severa...
Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology. For nearly 23 years, Barb has held several leadership positions in customer service, network engineering, strategy, operations, external affairs, and most recently, public sector sales, where her team drove business growth innovation through software-defined networking, Fiber, 5G, IoT, Clou...
Next Generation 911 - APCO 2021 Conference & Expo

Aug 11, 2021

APCO 2021, APCO International's Annual Conference & Expo for public safety communications officials is the premier event of its kind. Starting August 15th through the 18th, a range of events will take place including educational sessions and committe...
APCO 2021, APCO International's Annual Conference & Expo for public safety communications officials is the premier event of its kind. Starting August 15th through the 18th, a range of events will take place including educational sessions and committee meetings along with special events - all happening alongside two days of full exhibits where you can meet vendors from all sides of the industry! As an industry leader in public safety communications, providing reliable and customizable, cloud-b...
Industry Veteran Chuck Freeman Joins NGA 911

Jul 23, 2021

Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region. Freeman brings a wealth of knowledge to the NGA 911...
Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region. Freeman brings a wealth of knowledge to the NGA 911 team and the company’s customers. Freeman’s career has spanned 37 years of 9-1-1 milestones from basic 9-1-1 to Enhanced ALI, Wireless Phase I & II, Text-to-911, and now Next Generation 9-1-1 (NG9-1-1). In conjunction with six years of service to t...
What Does “Active-Active” Mean?

Jul 06, 2021

Here is a great question that came up in a recent education session: Why should I care about an active-active network? Well, in short, continuous availability! One of the hallmarks of the NENA i3 standard is an active-active network. Your solution...
Here is a great question that came up in a recent education session: Why should I care about an active-active network? Well, in short, continuous availability! One of the hallmarks of the NENA i3 standard is an active-active network. Your solution should have multiple points of connection to your PSAP, so you can transition to a NG9-1-1 system with network diversity. Our active active network will make sure that all of those links are operating simultaneously, as opposed to an active-passive...
Creating A Nationwide Outage Reporting System

Jun 23, 2021

Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through...
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through when they need it most. While the industry pushes for upgrades in technology to mitigate downtimes, the recently introduced [Emergency Reporting Act](https://homelandprepnews.com/stories/64192-emergency-reporting-act-introduced-in-congress/#:~:te...
NGA 911 Q&A: Creating A Regional Plan

May 06, 2021

You asked, we answered! Question: Can I deploy Next Generation 9-1-1 without a statewide plan? Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had...
You asked, we answered! Question: Can I deploy Next Generation 9-1-1 without a statewide plan? Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had an NG9-1-1 plan in place, and there are more on the way. PSAPs in states that have not adopted an NG9-1-1 plan may feel that a lack of coordination and funding at the state level will be another barrier to bringing nex gen to their communities. But...
What about the "Last Mile"?

May 04, 2021

You asked, we answered! Q&A from our recent conversations. Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right? A: No! You are not reliant on your incumbent ILEC for the last...
You asked, we answered! Q&A from our recent conversations. Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right? A: No! You are not reliant on your incumbent ILEC for the last mile. NGA 911 provides the highest level of availability of any NG9-1-1 solutions provider. To engineer a service providing virtually no downtime, diversity of network connections to the endpoints (the "last mile") is essential. We use multiple se...
NGA 911 CEO Don Ferguson on the AWS Public Safety and Disaster Response Competency

Mar 06, 2021

Hi everyone - Brandi Holder, your NGA 911 VP of Marketing & PR here! I recently had the opportunity to catch up with our CEO and Co-Founder, Don Ferguson, to discuss something we are so proud of at NGA 911: attaining the Amazon Web Services (AWS) Pub...
Hi everyone - Brandi Holder, your NGA 911 VP of Marketing & PR here! I recently had the opportunity to catch up with our CEO and Co-Founder, Don Ferguson, to discuss something we are so proud of at NGA 911: attaining the Amazon Web Services (AWS) Public Safety and Disaster Response (PSDR) Competency status. **NGA 911 is the first Next Generation 9-1-1 company to receive this designation from AWS, the largest cloud-hosting provider for federal, state, and local government agencies. Tell us a l...
Young, but not new to Public Safety

Mar 04, 2021

Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market? *Now you might be thinking, Wait, what? I thought NGA 911 was a new company.* **Young, but not new to Public Safety.** We got our start in...
Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market? *Now you might be thinking, Wait, what? I thought NGA 911 was a new company.* **Young, but not new to Public Safety.** We got our start in 2015 when NGA 911 CEO and co-founder Don Ferguson developed an application that created a bridge between at-risk youth and the resource officers assigned to their schools. The app, kind of an "easy button," connected kids to officers any time, night,...