PLDT Global Teams with NextGen 911 for Advanced Emergency Comms in PH

PLDT Global Corporation (PLDT Global) is enabling United States-based technology solutions provider Next Generation Advanced 911 (NGA 911) to help boost emergency response systems in the Philippines with advanced technology, delivered through the nationwide PLDT network infrastructure. PLDT Global is the international unit of PLDT Inc.

Under the partnership, NGA 911 will be able to provide its NG9-1-1 solution to Philippine customers like LGUs and public safety teams. NG9-1-1 is an IP-based emergency communications system that aims to improve emergency response by enabling callers to send text, photos, and videos to 911 centers, as well as receive real-time data on the location and status of responders. With NG9-1-1, responders can gain access to precise and comprehensive information regarding emergency situations, leading to expedited and enhanced response capabilities.

"We are excited to partner with PLDT Global to bring the NG9-1-1 platform to the Philippines,” says Don Ferguson, CEO of NGA 911. “We believe that NG9-1-1 has the potential to transform the practice of emergency communications and response in the Philippines. We have delivered this solution to California, Nevada, Oklahoma, West Virginia, Florida, Georgia, and other public safety agencies in the US. Soon, Philippine customers can gain access to NGA 911’s advanced emergency communication technologies that are currently only available in the US. We look forward to working with PLDT Global to make this a reality.”

“With PLDT’s extensive network and digital expertise, we hope to make this technology accessible to Filipinos and create an opportunity for the Philippines to be a 911 hub in Asia,” says Roselle De La Cruz, Vice President - Americas and EMEA of PLDT Global. Apart from servicing the needs of overseas Filipinos, PLDT Global is also committed to bringing international solutions to the Philippines. This opens more opportunities for the country to deliver the technology needs of the global market, by leveraging on the PLDT group’s digital infrastructure.

"We are here to provide innovative platforms to our global network of carriers and enterprise customers, linking them to potential clients who might need their services not only overseas, but also in the Philippines. Through this partnership, we hope to deliver world-class next-generation 911 services to local public safety agencies and emergency responders,” says Albert Villa-Real, PLDT Global President and CEO.

This PLDT Global initiative contributes to PLDT’s broader goal of enabling the Philippines’ digital infrastructure and boosting its ambition to become the hyperscaler hub of the region and a key destination for digital transformation and investment.