public safety

Drop the Mic with NGA 911 – Online Sessions for Your State & Region

Interested in the schedule of Tech Talks, Distance Learning, and Shop Talk for your state and region? Join our team members Ed, Steve, Bill, Dustin, Candace, and Darold for our online series, Drop the Mic with NGA 911. Here is a little of what you can expect in the upcoming sessions: Shop Talk with NGA 911 SVP of Strategic Relationships, Darold Whitmer In this “unscripted” session, Darold will give an industry update on wireless 9-1-1 call location and supplemental location data call routing. This discussion will also include an overview of the California Location Validation Trial. Tech Talk with our…

Demystifying the Cloud for Public Safety

FOR IMMEDIATE RELEASE Contact: Kim Robert Scovill, Executive Director Email: executivedirector@theindusrycouncil.org New Publication “Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 – Rising of the Cloud.” WASHINGTON, DC, USA, March 11, 2020  — The Industry Council for Emergency Response Technologies (iCERT), the leading trade association for providers of emergency communications, software, and emergency response technologies, announced the second in its continuing series of evaluation and best practices white papers on the management of cloud technology; “Public Safety Grade Data Centers Evaluation Guidelines Series; Step 2 – Rising of the Cloud.” In keeping with tradition from our first Cloud…

man wearing headset looking at computer screen

Moving to NG9-1-1: It’s more possible than impossible! A 2-part series

In the first of this two-part series, we are going to talk funding. Stay tuned for part two of this series, where we cover the learning curve during implementation and the skills needed to operate Nex Gen systems.   There is little dispute that the nation’s 9-1-1 systems require a transition to digital technologies that will support the diverse ways in which the public communicates. Implementation of advanced communications services will provide significant benefits and will result in improved service delivery for the public and first responders. To set your agency up for the greatest success, keep in mind the…

small green dinosaur

There’s a Dinosaur in your system… oh that’s just a Selective Router!

Are you ready to stop talking about NG9-1-1 and get back to the business of what you do best – serving and protecting the residents and visitors of your community? We’ve got your back. One challenge in understanding Next Generation 9-1-1 is that we often talk about it in terms of solutions, or products, rather than levels of maturity. Many know the basic building blocks are the Next Generation Core Service (NGCS) and the Emergency Services IP network (ESInet), but it seems to go a little off the rails after that. And well, to put it plainly, not everything on…

women texting

RTT is here. Also, what in the world is RTT?

It seems like every time you turn around there is a new technology coming your way, promising to make life “easier” right? Sometimes part of the stress of new technology is simply a lack of understanding. So today, we want to provide information about a textual communication tool that is going to open accessibility in your community and make it easier to serve your citizens and visitors. At the end of 2016, the FCC adopted new rules that would facilitate the transition from outdated text telephony (TTY) to Real-Time Text (RTT). As of December 31, 2019, the FCC went a…

a group of men and women smiling

Lost in the journey to Next Generation 9-1-1?

Moving to NG9-1-1 is inevitable. But there is some confusion around what it is and how it works. Here are some common misconceptions: Moving into NG9-1-1 is, no doubt about it, an expensive effort. Our current equipment has everything we need, for now. All this Next Generation technology sounds too good to be true. There’s just no way to get this service without sacrificing something on our side or running into the same issues we’ve had in the past with 9-1-1. The process of upgrading will be burdensome. We will have to figure it out by ourselves. If we upgrade…

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