Press Releases & Publications

Who you gonna call?

Jan 06, 2025

TOWARD QUICKER and improved service, the response to road accidents, security incidents, and health-related emergencies is adopting new technology in various areas across the archipelago. The partnership with private firm NGA (Next Generation Advance...
TOWARD QUICKER and improved service, the response to road accidents, security incidents, and health-related emergencies is adopting new technology in various areas across the archipelago. The partnership with private firm NGA (Next Generation Advanced) Philippines has enabled various local government units (LGUs) and even national agencies such as the Philippine National Police (PNP) to deploy state-of-the-art emergency solutions for the population.
How Next Generation 911 Helps Locate The Nearest  911 Dispatch Center Near You

Dec 30, 2024

Emergencies demand quick action, and in those crucial moments, getting help fast can make all the difference. This is where Next Generation 911 (NG911) is stepping in to reshape how emergency calls are located, routed, and handled to help save more l...
Emergencies demand quick action, and in those crucial moments, getting help fast can make all the difference. This is where Next Generation 911 (NG911) is stepping in to reshape how emergency calls are located, routed, and handled to help save more lives. Unlike outdated public safety response systems, NG911 leverages cutting-edge digital communication and geospatial technology to locate the nearest 911 dispatch center near you with unparalleled speed and accuracy.  In this blog from NGA,...
"A MUCH-NEED SERVICE IMPROVEMENT? The Philippine National Police assured the public that emergencies reported through 911 will be addressed within three to five minutes due to its upgraded re

Dec 21, 2024

A MUCH-NEED SERVICE IMPROVEMENT? The Philippine National Police assured the public that emergencies reported through 911 will be addressed within three to five minutes due to its upgraded response system.
A MUCH-NEED SERVICE IMPROVEMENT? The Philippine National Police assured the public that emergencies reported through 911 will be addressed within three to five minutes due to its upgraded response system.
5 Ways to stay safe during the holidays, according to the PNP

Dec 21, 2024

The Philippine National Police (PNP) is stepping up its game this holiday season. Through its Office of Communications and Electronics Services (CES), the PNP urges Filipinos to dial 911 and press 1 for emergencies. With upgraded emergency response t...
The Philippine National Police (PNP) is stepping up its game this holiday season. Through its Office of Communications and Electronics Services (CES), the PNP urges Filipinos to dial 911 and press 1 for emergencies. With upgraded emergency response technology, the PNP promises faster assistance—arriving at the scene in just 3 to 5 minutes. CES Director Police Brigadier General Warren Gaspar Tolito emphasized that the holidays bring heightened risks, including accidents, medical emergencies, a...
The Philippine National Police guarantees it can deploy first responders seconds after people in distress call their upgraded 911 emergency hotline

Dec 20, 2024

The Philippine National Police guarantees it can deploy first responders seconds after people in distress call their upgraded 911 emergency hotline
The Philippine National Police guarantees it can deploy first responders seconds after people in distress call their upgraded 911 emergency hotline
Safe holidays! Use 911 in the Philippines to report crimes, emergencies

Dec 20, 2024

MANILA, Philippines – While the Yuletide season is a period for celebration, it’s also a time when petty crimes may spike. The Philippine National Police (PNP), however, assured the public its 911 hotline has been upgraded to better respond to eme...
MANILA, Philippines – While the Yuletide season is a period for celebration, it’s also a time when petty crimes may spike. The Philippine National Police (PNP), however, assured the public its 911 hotline has been upgraded to better respond to emergencies. PNP Office of Communications and Electronics Services (CES) Director Police Brigadier General Warren Gaspar Tolito said its new call handling system is the same as the technology used in the United States and Europe.

Dec 20, 2024

The Philippine National Police (PNP), through its Office of Communications and Electronics Service (CES), is stepping up efforts to ensure public safety during the holiday season. With increased travel, festive gatherings, and heightened activity acr...
The Philippine National Police (PNP), through its Office of Communications and Electronics Service (CES), is stepping up efforts to ensure public safety during the holiday season. With increased travel, festive gatherings, and heightened activity across the country, the PNP reminds everyone to stay vigilant and rely on the universal emergency hotline 911 (then press 1) for immediate assistance.
PNP now responds to emergency calls in 3-5 minutes as commitment to DILG’s Revitalized 911 program - Manila Standard

Dec 15, 2024

Philippine National Police (PNP) responders now arrive on the scene in less than five minutes. Police Brigadier General Warren Gaspar A. Tolito, Director of the PNP Communications and Electronics Service (CES) shared the good news that over 90% of...
Philippine National Police (PNP) responders now arrive on the scene in less than five minutes. Police Brigadier General Warren Gaspar A. Tolito, Director of the PNP Communications and Electronics Service (CES) shared the good news that over 90% of all Police 911 calls can now be responded to in record response time. The game-changing approach to emergency response is a direct result of the Department of Interior and Local Government’s (DILG) Revitalized Emergency 911 Project that calls for...
Emergency Response Accessibility: Ways NG911  Helps Individuals in Need Call 911

Dec 13, 2024

Emergencies can happen in an instant, and having quick access to help is vital for everyone. Traditional 911 systems, however, have their limitations, even more so for individuals with language barriers, disabilities, or those in situations where...
Emergencies can happen in an instant, and having quick access to help is vital for everyone. Traditional 911 systems, however, have their limitations, even more so for individuals with language barriers, disabilities, or those in situations where calling 911 is not possible or safe. NG911 NG911 (Next Generation 911) was created to address these limitations by making emergency response more accessible, inclusive, and effective for all. In this blog from NGA, we’ll cover how Next G...
PNP speeds up emergency response

Dec 10, 2024

THE Philippine National Police (PNP) now responds to emergency calls within three to five minutes, bolstered by the Department of the Interior and Local Government’s (DILG) Revitalized Emergency 911 initiative. Brigadier General Warren Gaspar A. T...
THE Philippine National Police (PNP) now responds to emergency calls within three to five minutes, bolstered by the Department of the Interior and Local Government’s (DILG) Revitalized Emergency 911 initiative. Brigadier General Warren Gaspar A. Tolito, head of the PNP Communications and Electronics Service, said over 90% of calls to Police 911 are answered within the target response time, a marked improvement driven by upgraded systems and protocols.