Press Releases & Publications

When to Call 911 In An Emergency: Understanding Different Situations in the Age of NG911

Jul 12, 2024

Knowing when to call 9-1-1 in an emergency or other crisis is essential for improved public safety and ensuring you receive the right resources fast. With more PSAPs (public safety answering points) implementing the NG9-1-1 (Next Generation 911) syst...
Knowing when to call 9-1-1 in an emergency or other crisis is essential for improved public safety and ensuring you receive the right resources fast. With more PSAPs (public safety answering points) implementing the NG9-1-1 (Next Generation 911) system across the nation, understanding how and when to contact emergency care is more vital now than ever.    In this guide from NGA, we’ll explore different scenarios where calling 911 is appropriate, the enhancements brought by NG911, and h...
NGA 911 briefs Metro Manila Council on advanced, next-gen emergency response and disaster preparedness in LA

Jul 03, 2024

Los Angeles, California – Next Generation Advanced (NGA) 911 — an IP-based emergency communications system that transforms crisis response through technology, integration and real-time reporting — presented the future of public safety and emergency r...
Los Angeles, California – Next Generation Advanced (NGA) 911 — an IP-based emergency communications system that transforms crisis response through technology, integration and real-time reporting — presented the future of public safety and emergency response to a delegation of the Metro Manila Council and the Metro Manila Development Authority (MMDA) at an educational tour in Westin Bonaventure, Los Angeles California recently. NGA’s Chief Executive Officer Don Ferguson and Chief Financial Off...

Jun 25, 2024

Sa Morong, RIzal — tatlong numero lang ang dapat tandaan kung kailangan ng tulong sa anumang emergency.
Sa Morong, RIzal — tatlong numero lang ang dapat tandaan kung kailangan ng tulong sa anumang emergency.
Transforming The 911 Voice Call in 2024 with Next Generation 911

Jun 14, 2024

In an emergency, clear communication makes all the difference. It’s no secret that traditional 911 systems have long been critical lifelines for people calling in need of emergency response. However, as communication technology advances, so too must...
In an emergency, clear communication makes all the difference. It’s no secret that traditional 911 systems have long been critical lifelines for people calling in need of emergency response. However, as communication technology advances, so too must our 911 systems. Enter Next Generation 911 (NG9-1-1), an emergency response system upgrade that’s transforming the 911 call in 2024.  In this blog from NGA, we’ll explore how Next Generation 911 is revolutionizing public safety communications....
Cebu City revolutionizes emergency response, public safety capability with NGA 911 partnership

Jun 07, 2024

CEBU City’s local government has taken a giant step in bringing its public safety and security infrastructure to next-generation, world-class standards. Mayor Mike Rama and Vice Mayor Alvin Garcia (Acting Mayor) have spearheaded a transformati...
CEBU City’s local government has taken a giant step in bringing its public safety and security infrastructure to next-generation, world-class standards. Mayor Mike Rama and Vice Mayor Alvin Garcia (Acting Mayor) have spearheaded a transformative partnership with NGA 911, LLC, an American company renowned for its pioneering 911 services across the United States. The company stands at the forefront of innovation, harnessing cutting-edge Next Generation technology to revolutionize...
Transforming Emergency Response: How Next Generation 911 Dispatch Equipment Enhances Public Safety in 2024

May 30, 2024

Innovating 911 services has become vital for ensuring public safety in today’s fast-paced, digital world. With notable advancements in technology, Next Generation 911 dispatch equipment is reshaping how 911 professionals respond to emergencies, makin...
Innovating 911 services has become vital for ensuring public safety in today’s fast-paced, digital world. With notable advancements in technology, Next Generation 911 dispatch equipment is reshaping how 911 professionals respond to emergencies, making it more efficient and effective than ever before.  This blog from NGA will explore key advancements of Next Generation dispatch 911 equipment, its impact on public safety, and how this technology is transforming emergency response in 2024. ...

May 26, 2024

CEBU CITY, Philippines — The 911 emergency response hotline will soon be available in Cebu City. During a press conference on May 24 at Cebu City Hall, Acting Mayor Raymond Alvin Garcia and Next Generation Advanced 911 (NGA 911) Country Manager Robe...
CEBU CITY, Philippines — The 911 emergency response hotline will soon be available in Cebu City. During a press conference on May 24 at Cebu City Hall, Acting Mayor Raymond Alvin Garcia and Next Generation Advanced 911 (NGA 911) Country Manager Robert Llaguno demonstrated a process. Llaguno explained that in the Philippines, when someone calls 911, the operator asks for details like their location, barangay, landmarks, and area before connecting them to emergency responders. “In our cas...
After Morong, E911 National Office, DILG aims to bring state of the art emergency response system to other LGUs

May 17, 2024

The town of Morong, a second-class municipality in Rizal, scored a feat this May by being the first-ever local government unit in the Philippines and the first in Southeast Asia, to put in place a world-class, state-of-the-art emergency response cent...
The town of Morong, a second-class municipality in Rizal, scored a feat this May by being the first-ever local government unit in the Philippines and the first in Southeast Asia, to put in place a world-class, state-of-the-art emergency response center with the Next Generation 911 System used in the USA to better serve their residents. Executive Director Francis Fajardo of the Emergency 911 National Office and Department of Interior and Local Government (DILG) Undersecretary for External, Leg...
PSAPs Role in Advancing Public Safety Technology in 2024

May 16, 2024

In public safety, technology is fundamental for shaping the efficiency and effectiveness of emergency response services. At the heart of successful public safety are Public Safety Answering Points (PSAPs), the first point of contact in times of emerg...
In public safety, technology is fundamental for shaping the efficiency and effectiveness of emergency response services. At the heart of successful public safety are Public Safety Answering Points (PSAPs), the first point of contact in times of emergency. For decades, these agencies have focused on routing emergency calls to the right response teams. In 2024, 9-1-1 services are undergoing a transformative shift with PSAPs integrating cutting-edge technology  to enhance emergency response across...
IWCE 2024 - NGA Interview with Eric Caddy

May 07, 2024

IWCE 2024 - NGA Interview with Eric Caddy
IWCE 2024 - NGA Interview with Eric Caddy