Press Releases & Publications

Unified 911 system gets revolutionary upgrade via unified dispatch using mission critical technology

Jan 23, 2026

True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equ...
True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equip first responders with state of the art tools.
911 EMERGENCY RESPONSE MAS PINABILIS PA!

Jan 23, 2026

True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equ...
True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equip first responders with state-of-the-art tools.

Jan 23, 2026

The Unified 911 Command Center will soon be equipped with an upgraded communication software system that will provide first responders with state-of-the-art tools as envisioned by the Department of the Interior and Local Government (DILG). Called th...
The Unified 911 Command Center will soon be equipped with an upgraded communication software system that will provide first responders with state-of-the-art tools as envisioned by the Department of the Interior and Local Government (DILG). Called the Unified Platform for Communications & Dispatch (UPCAD), the system features a field-proven dispatch console designed to meet the demands of a high-pressure public safety environment. It is complemented by robust smartphones, feature phones, and tab...
Unified 911 System Makadawat og Rebolusyonaryong Upgrade pinaagi sa Unified Dispatch Gamit ang Mission Critical Technology

Jan 22, 2026

Unified 911 System Makadawat og Rebolusyonaryong Upgrade pinaagi sa Unified Dispatch Gamit ang Mission Critical Technology Subay sa panan-awon sa Department of the Interior and Local Government (DILG) nga makahatag sa nasod og "world-class" nga sist...
Unified 911 System Makadawat og Rebolusyonaryong Upgrade pinaagi sa Unified Dispatch Gamit ang Mission Critical Technology Subay sa panan-awon sa Department of the Interior and Local Government (DILG) nga makahatag sa nasod og "world-class" nga sistema sa pagtubag sa emerhensya, ang mga Unified 911 command centers makadawat na sa sunod nga ang-ang sa "critical communication software" nga magsangkap usab sa mga first responders og mga modernong kagamitan.
Unified 911 command centers to get next-level dispatch software under UPCAD

Jan 22, 2026

MANILA — Unified 911 command centers in the Philippines will soon receive a major technology upgrade aimed at strengthening emergency response and critical communications. The new system is designed to support the Department of the Interior and Local...
MANILA — Unified 911 command centers in the Philippines will soon receive a major technology upgrade aimed at strengthening emergency response and critical communications. The new system is designed to support the Department of the Interior and Local Governments’ (DILG) push for a world-class emergency response network.
BIG UPGRADE FOR EMERGENCY RESPONSE

Jan 22, 2026

BIG UPGRADE FOR EMERGENCY RESPONSE. Unified 911 command centers are getting next-level dispatch tech that sends real-time data, location tracking, and live video support to responders in the field. This is the future of public safety.
BIG UPGRADE FOR EMERGENCY RESPONSE. Unified 911 command centers are getting next-level dispatch tech that sends real-time data, location tracking, and live video support to responders in the field. This is the future of public safety.
Lionheart TV: Unified 911 system gets revolutionary upgrade via unified dispatch using mission critical technology

Jan 22, 2026

True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equ...
True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equip first responders with state of the art tools. Called the Unified Platform for Communications & Dispatch (UPCAD), the system consists of a field-proven dispatch console designed to meet the challenges of a demanding public safety environment plus...
TET Event Tribune: Unified 911 system gets revolutionary upgrade via unified dispatch using mission critical technology

Jan 22, 2026

True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equ...
True to the Department of the Interior and Local Governments’ (DILG) vision of providing the country with a world-class emergency response system, Unified 911 command centers will soon get next-level critical communication software that will also equip first responders with state of the art tools. Called the Unified Platform for Communications & Dispatch (UPCAD), the system consists of a field-proven dispatch console designed to meet the challenges of a demanding public safety environment plus...
Can My Phone Send Video or Photos to 911? What NG911 Means for Multimedia Calls

Dec 30, 2025

A life-saving upgrade has already happened. Let’s say you’re driving home when you see a serious accident. Your hands shake as you pull over and grab your phone. You could call 911, but you also know that a video of the scene or a photo of the licens...
A life-saving upgrade has already happened. Let’s say you’re driving home when you see a serious accident. Your hands shake as you pull over and grab your phone. You could call 911, but you also know that a video of the scene or a photo of the license plate could help emergency responders even faster. Here’s the good news: you can send that video or photo to public safety personnel in real time. The era of voice-only 911 calls is officially over. Next Generation 911 (NG911) — a nationwide...
NGA Leadership Spotlight: Howard Tien

Dec 17, 2025

Howard Tien didn’t come into public safety by accident, and he didn’t come into NG911 chasing trends. For him, this work has always been about one thing: helping people when it matters most — and making sure the systems behind that help actually hold...
Howard Tien didn’t come into public safety by accident, and he didn’t come into NG911 chasing trends. For him, this work has always been about one thing: helping people when it matters most — and making sure the systems behind that help actually hold up when lives are on the line. “I always wanted a career where I could help people,” Howard says. “Doctor, soldier, police officer — something in service. That’s always been there.” Growing up in Taiwan and later coming to the United States as...