Press Releases & Publications
Filipina tech leader says Philippines is now the ASEAN model for emergency response | Beautiful Life
Oct 17, 2025
Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in ASEAN.
Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in ASEAN.
Oct 06, 2025
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to...
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to their proactive move to a modern Next Generation 911 (NG911) system in 2023, the parish demonstrated the life-saving resilience of upgrading from outdated legacy infrastructure.
Livingston Parish’s NG911 Advantage
During the widespread 911 serv...
Oct 06, 2025
On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous...
On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous challenges such as:
Pinpointing 911 caller locations in minimal time
Deploying the right emergency resources
Translating emergency calls when call-takers and callers don’t speak the same language
Maintaining a constant stream of records an...
Oct 05, 2025
Ishka Villacisneros, Chief Financial Officer of NGA 911 LLC in the United States and President of NGA 911 Philippines, said the system positions the country as the ASEAN benchmark for modern emergency communication technology.
Ishka Villacisneros, Chief Financial Officer of NGA 911 LLC in the United States and President of NGA 911 Philippines, said the system positions the country as the ASEAN benchmark for modern emergency communication technology.
Oct 03, 2025
On September 11, the Department of the Interior and Local Government (DILG) launched the unified 911 system in partnership with NGA 911, together with PLDT Enterprise and ePLDT, that guarantees any call for help from any part of the country will be r...
On September 11, the Department of the Interior and Local Government (DILG) launched the unified 911 system in partnership with NGA 911, together with PLDT Enterprise and ePLDT, that guarantees any call for help from any part of the country will be responded to swiftly and accurately.
Oct 03, 2025
Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldw...
Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldwide – said the country has become the first country in the region to fully implement the US-grade emergency technology.
Oct 03, 2025
On its first day of operations, the DILG reported that the newly launched system already showed 94.42% efficiency. The call center located at the PLDT Sampaloc office has consistently handled around 61,000 calls per day and has been able to identify...
On its first day of operations, the DILG reported that the newly launched system already showed 94.42% efficiency. The call center located at the PLDT Sampaloc office has consistently handled around 61,000 calls per day and has been able to identify and weed out test, abandoned or prank calls.
Oct 02, 2025
Now that the Philippines has in place a unified and nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in Asean.
Ishka Villacisneros, chief financial officer of the NGA 911 LLC...
Now that the Philippines has in place a unified and nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in Asean.
Ishka Villacisneros, chief financial officer of the NGA 911 LLC in the US and president of NGA 911 Philippines said the Philippines has become the first country in the region to fully implement the US-grade emergency technology.
Oct 02, 2025
Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldw...
Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldwide – said the country has become the first country in the region to fully implement the US-grade emergency technology.
Sep 27, 2025
Public safety communications is entering a new era. Legacy 911 systems, designed on outdated landline and analog infrastructure, can no longer meet the demands of today's fast-paced and digital world. This is where NG911 (Next Generation 911) comes i...
Public safety communications is entering a new era. Legacy 911 systems, designed on outdated landline and analog infrastructure, can no longer meet the demands of today's fast-paced and digital world. This is where NG911 (Next Generation 911) comes in. Next Generation 911 leverages modern IP and cloud-based networks to provide more versatile, reliable, and faster emergency services.
This blog, from NGA, answers some of the most common FAQs about NG911 so emergency communications le...