Press Releases & Publications

Unified 911 emergency hotline promises faster response nationwide

Sep 23, 2025

MANILA – The Philippine government launched Thursday the unified 911 emergency hotline that would provide faster and more coordinated responses to emergencies nationwide. Department of the Interior and Local Government (DILG) Secretary Jonvic Remu...
MANILA – The Philippine government launched Thursday the unified 911 emergency hotline that would provide faster and more coordinated responses to emergencies nationwide. Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla said the hotline, which replaces multiple local emergency numbers, would serve as the central point of contact for police, fire, medical, and disaster response services.
PH now has single hotline for emergencies through Unified 911

Sep 23, 2025

“Unified 911, anong maitutulong namin sa’yo?” People in crisis nationwide can now access a single hotline for every emergency as the Unified 911 system went live on Thursday. The Unified 911 assures fast response to callers needing immediate he...
“Unified 911, anong maitutulong namin sa’yo?” People in crisis nationwide can now access a single hotline for every emergency as the Unified 911 system went live on Thursday. The Unified 911 assures fast response to callers needing immediate help, such as crime or threat to security, fire and other related incidents, as well as medical emergencies—in line with President Ferdinand R. Marcos Jr.’s directive to ensure the safety of families and communities.
DILG: Five-minute response time eyed for Unified 911 Hotline

Sep 23, 2025

MANILA, Philippines — The Department of the Interior and Local Government (DILG) on Thursday launched the nationwide Unified 911 emergency hotline, which consolidates more than 30 local numbers into a single, streamlined service to enable government...
MANILA, Philippines — The Department of the Interior and Local Government (DILG) on Thursday launched the nationwide Unified 911 emergency hotline, which consolidates more than 30 local numbers into a single, streamlined service to enable government responders to provide help within minutes. The initiative, unveiled during a ceremony at the PLDT office in Sampaloc, Manila, aims to speed up and coordinate government response to police, fire, medical, and disaster emergencies. The system is des...
Officials cut the ribbon during the formal launch of the Unified 911 System

Sep 23, 2025

Officials cut the ribbon during the formal launch of the Unified 911 System at the PLDT España office in Sampaloc, Manila on Thursday (Sept. 11, 2025). Among them were NGA 911 chief executive officer and co-founder Don Ferguson, PLDT and SMART chair...
Officials cut the ribbon during the formal launch of the Unified 911 System at the PLDT España office in Sampaloc, Manila on Thursday (Sept. 11, 2025). Among them were NGA 911 chief executive officer and co-founder Don Ferguson, PLDT and SMART chair and CEO Manuel V. Pangilinan, and Interior and Local Government Secretary Jonvic Remulla (2nd, 3rd, and 4th from left, respectively). (PNA photo by Yancy Lim)
Unified 911 System launched for faster emergency response

Sep 23, 2025

For many Filipinos who grew up in the ‘90s, the primetime series Rescue 911 on RPN 9 was their first glimpse of how a single emergency number could save lives. Hosted by William Shatner, the show dramatized real-life rescues and highlighted the effec...
For many Filipinos who grew up in the ‘90s, the primetime series Rescue 911 on RPN 9 was their first glimpse of how a single emergency number could save lives. Hosted by William Shatner, the show dramatized real-life rescues and highlighted the effectiveness of America’s 911 system. Decades later, that concept has finally taken root in the Philippines, where emergency response has long been hampered by a confusing web of hotlines, which often lead to inefficient emergency responses from autho...
DILG launches 911 hotline unifying police, fire, medical responses

Sep 23, 2025

MANILA, Philippines — The Department of the Interior and Local Government (DILG) on Thursday launched the nationwide Unified 911 emergency hotline, consolidating more than 30 local numbers into a single service aimed at faster, more coordinated respo...
MANILA, Philippines — The Department of the Interior and Local Government (DILG) on Thursday launched the nationwide Unified 911 emergency hotline, consolidating more than 30 local numbers into a single service aimed at faster, more coordinated responses. The initiative, unveiled at a ceremony at PLDT Sampaloc in Manila, is designed to reduce delays and confusion caused by fragmented local hotlines while improving access to police, fire, medical, and disaster services.
Unified 911 emergency hotline to be fully operational this year – DILG

Sep 23, 2025

The Department of the Interior and Local Government (DILG) assured the public that the “Unified 911 System", the single number for emergency and distress calls, will be fully operational within the year. DILG Secretary Juanito Victor “Jonvic” Remull...
The Department of the Interior and Local Government (DILG) assured the public that the “Unified 911 System", the single number for emergency and distress calls, will be fully operational within the year. DILG Secretary Juanito Victor “Jonvic” Remulla said the centralized emergency hotline will serve as a single point of contact for reports involving crimes, medical emergencies, fires, mental health issues, and suspicious activities. During the Sept. 11 ceremonial launch, Remulla hailed the Uni...
Unified, nationwide E911 system will give Filipinos greater peace of mind

Sep 23, 2025

With the rollout of the Unified 911, the country now has a single reliable hotline for police, fire, medical, and disaster emergencies. This gives Filipinos faster and improved access to life-saving services. By dialing 911 from anywhere, calls can b...
With the rollout of the Unified 911, the country now has a single reliable hotline for police, fire, medical, and disaster emergencies. This gives Filipinos faster and improved access to life-saving services. By dialing 911 from anywhere, calls can be traced in seconds and first responders dispatched within three to five minutes because the new system can pinpoint their exact location. The Unified 911 is a joint initiative of the Department of the Interior and Local Government (DILG), the Bur...
Unified, Nationwide E911 System to Give Filipinos Greater Peace of Mind

Sep 23, 2025

With the rollout of the Unified 911, the country now has a single reliable hotline for police, fire, medical, and disaster emergencies. This gives Filipinos faster and improved access to life-saving services. By dialing 911 from anywhere, calls can b...
With the rollout of the Unified 911, the country now has a single reliable hotline for police, fire, medical, and disaster emergencies. This gives Filipinos faster and improved access to life-saving services. By dialing 911 from anywhere, calls can be traced in seconds and first responders dispatched within three to five minutes because the new system can pinpoint their exact location.
Unified, Nationwide E911 System to Give Filipinos Greater Peace of Mind

Sep 23, 2025

With the rollout of the Unified 911, the country now has a single reliable hotline for police, fire, medical, and disaster emergencies. This gives Filipinos faster and improved access to life-saving services. By dialing 911 from anywhere, calls can b...
With the rollout of the Unified 911, the country now has a single reliable hotline for police, fire, medical, and disaster emergencies. This gives Filipinos faster and improved access to life-saving services. By dialing 911 from anywhere, calls can be traced in seconds and first responders dispatched within three to five minutes because the new system can pinpoint their exact location.