NGA 911 was built for this.

Accurate call-routing
Dynamic call-routing and geolocation ensure instant and accurate connectivity from the incident to the call taker.
Real-Time Text
Broadening global capabilities for incident reporting and accessibility while providing greater situational awareness.
High Availability
Unlike current legacy systems in place, our NGA 911 NG Trunk will help to eliminate network downtime and provide 99.99% availability.
Visibility into technical issues, with immediate notifications and the ability to check status, history, and resolution all in one place.
Comprehensive MIS reporting available through the NGA 911 web portal. Reports are available either planned or ad hoc.
Cloud Secure
We are proud to partner with AWS for cloud infrastructure that achieves the highest possible fault tolerance and stability.

It's 9-1-1, it has to work...

NGA 911: Your End-to-End NG9-1-1 Solution

What is the NGA 911 solution?
NGA 911 is a complete, customizable and reliable NG9-1-1 solution bringing secure, affordable 9-1-1 Cloud services to anywhere in the world. Our incremental deployment, patented and patent pending technologies are poised to smoothly transition legacy 9-1-1 systems to the future of emergency services, with the latest NG9-1-1 technology available.
How is NGA 911 implemented?
The NGA 911 solution is a Solution as a Service (SaaS) deployment model. Other than network equipment there is no physical equipment required at the PSAP. Our SaaS model is deployed in the AWS cloud making it easier to install and provides higher availability, scalability and flexibility than a data center model.
Why a Cloud-based solution?
Cloud computing provides a simple way to access servers, storage, databases, and a broad set of application services over the internet. Cloud-based solutions are easy to install and maintain, do not require new facilities or hardware, and are dynamically scalable to adjust to varying loads.
How long does it take to set up an NGA911 operation from start to finish?
The deployment of the NGA 911 solution takes 9 to 12 months. The OSP aggregation and the deployment of the ESInet take up the majority of this time.
How is AWS involved with the NGA 911 technology?
AWS is the platform on which we developed our Software as a Solution (SaaS). AWS is the leading Cloud provider for the Federal, State and Local Governments throughout the U.S. Over 3,000 agencies, including DHS, DOD, FBI and CIA, utilize the AWS cloud.
Do you provide support through implementation?
NGA 911 will work hand in hand with you during the pre-implementation, implementation and post-implementation of our solution. You will be assigned a dedicated project manager whose responsibility is to ensure all aspects of the implementation are completed to your satisfaction.