Next Generation 911 (NG911) Software for 911 Authorities and PSAPs

NGA delivers cloud-native, i3-compliant NG911 solutions, from the ESInet and core services to call handling, text-to-911 and analytics, so 911 centers get resilient, secure emergency communications that are ready for what comes next.

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NEXiS interface showing emergency call dashboard

NG911 Solutions for
Modern Emergency Communication

NGA provides a full suite of NG911 solutions for 911 authorities, PSAPs and public safety agencies. Our cloud-native platform supports voice, text, RTT, video and data, and delivers reliable, secure and scalable emergency communications at the local, regional and state level.

ESInet and NG911 Core Services

The i3-compliant ESInet and Next Generation Core Services that route every 911 call and text to the right PSAP with validated location.

NG911 Call Handling System

Cloud-native 911 call handling that gives PSAP call-takers full command of voice, wireless, text, RTT and video calls from one screen.

911 Data Analytics and Reporting

Find gaps, overlaps and missing data in your 911 information across jurisdictions, and turn it into reports your team can act on.

Secure Public Safety Messaging and Collaboration

One secure place for 911 centers and partner agencies to message, share files and coordinate across teams and jurisdictions.

Text-to-911 and Real-Time Text (RTT)

Text-to-911 and Real-Time Text for silent and accessible emergency communication, with caller location on the call-taker's screen.

NG911 Edge Platform for PSAPs

A compact, remotely managed edge platform that reduces on-site 911 equipment and rack space in the PSAP backroom.

988 Crisis Center Software

A 988 crisis response platform with SAMHSA reporting, counselor and supervisor tools, and 988 to 911 interoperability.

How the NEXiS NG911 Ecosystem Works

One cloud-native, i3-compliant architecture connects every way the public reaches 911, the core services that route and secure those calls, and the tools 911 centers use to respond.

Emergency communication sources

Emergency communication sources: Voice · Text · RTT · Video · IoT · Legacy networks

NEXiSCore

NEXiSCore: Routing · Location Validation · Policy · Security · Data

Product Modules

Product modules: Connect · Text · Message · Analytics · Edge · Lifeline

Output

Output: Dispatch · Alerts · Situational Awareness

NG911 Solutions Built to Work Together

Specialized NEXiS solutions work together to support every phase of emergency communication, from the first ring to the final report.

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NG911 Insights, Research and Best Practices

White papers, case studies and guides on NG911 modernization, ESInets, cloud infrastructure and public safety innovation. See how 911 authorities are planning, deploying and scaling next generation 911.

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