What equipment does a 911 center need for NG911?

A 911 center needs call handling equipment that can receive IP-based calls, a connection to an ESInet, and the network and security gear that links the two. NEXiSEdge consolidates much of that on-site equipment into one compact edge platform.

How does NEXiSEdge reduce rack space in the PSAP backroom?

NEXiSEdge replaces multiple servers and appliances with a single edge platform and shifts other functions to NGA's cloud-native NG911 services. Fewer boxes means fewer racks, less power and less cooling.

Can NEXiSEdge be managed remotely?

Yes. NEXiSEdge includes secure, independent remote management, so NGA can monitor health, apply updates and troubleshoot without sending a technician on site.

What is edge computing in a 911 center?

Edge computing means processing data on site instead of in a distant data center. In a 911 center, it keeps time-critical workloads close to call-takers so they run without delay.

Does NEXiSEdge work with NEXiSCore and NEXiSConnect?

Yes. NEXiSEdge is part of the NEXiS platform and connects your PSAP to NEXiSCore routing and NEXiSConnect call handling.

NEXiSEdge

NG911 Edge Platform That Shrinks Your PSAP Equipment Room

NEXiSEdge replaces racks of on-site 911 equipment with a compact, secure edge platform that is managed remotely and ready for the next generation of 911.

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FAQ

Purpose-Built for the 911 Center Backroom

What NEXiSEdge Does

NEXiSEdge is the on-site piece of NGA's NG911 platform. It consolidates the servers, gateways and network gear that normally fill a PSAP backroom into a small edge footprint, so your 911 center needs less rack space, less power and fewer site visits. Local edge computing handles time-critical workloads close to your call-takers, while NGA monitors and maintains the platform remotely

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Core Capabilities

Reduced Rack Space

Consolidates PSAP backroom equipment into a compact edge platform, freeing floor space and cutting power and cooling needs.

Secure Remote Management

Independent, secure remote management lets NGA monitor, update and support the platform without a truck roll.

Local Edge Computing

Processes time-critical workloads on site, close to the call-taker, where every second matters for public safety.

Edge Intelligence

Built to run AI and machine learning workloads at the edge as your 911 center adopts new tools.

Scalable Performance

Adds capacity as call volume and call-taker positions grow, without adding another rack.

Future-Ready Integration

Standards-based connections to NEXiSCore, NEXiSConnect and emerging NG911 technologies.

How NEXiSEdge Powers NG911

NEXiSEdge sits inside the 911 center and connects your call-taker positions to the NG911 network. It replaces much of the legacy 911 customer premises equipment (CPE) in the backroom, runs local workloads that need an instant response, and reports its health back to NGA so issues are caught and fixed remotely. The result is a smaller, simpler equipment room that stays current as NG911 evolves.

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Designed for Every 911 Center

NEXiSEdge fits the PSAPs where space, budget and IT support are tightest:

Small and rural PSAPs with limited backroom space
911 centers replacing end-of-life CPE
Backup and alternate PSAP sites
Regional 911 districts with multiple locations

Built for State, Regional and Local 911 Authorities

State 911 Boards and Commissions

Regional 911 Districts

Telecom Regulators

Public Safety Answering Points (PSAPs)

911 IT and Technical Services Teams

FAQ

NG911 Insights, Research and Best Practices

White papers, case studies and guides on NG911 modernization, ESInets, cloud infrastructure and public safety innovation. See how 911 authorities are planning, deploying and scaling next generation 911.

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Logan County

Case study

NG911 PSAP Equipment

Logan County: Delivering End-to-End NG911 for West Virginia

Dec 16, 2022

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