What is 911 data analytics?

911 data analytics is the practice of collecting and analyzing 911 call, location, routing and GIS data to improve how emergency calls are handled. It helps 911 centers find problems, measure performance and plan resources.

What data gaps can NEXiSAnalytics find?

NEXiSAnalytics identifies gaps, overlaps and incomplete data within a jurisdiction and between neighboring jurisdictions, and helps pinpoint the specific records or errors behind them.

Can we build our own reports?

Yes. NEXiSAnalytics includes customizable reports and scenarios, so each agency can track the measures that matter to it.

Why does data quality matter for NG911?

NG911 routes calls using location and GIS data. If that data has gaps or overlaps, calls can reach the wrong 911 center. Clean data means faster, more accurate routing.

Does NEXiSAnalytics work with other NEXiS products?

Yes. NEXiSAnalytics is part of the NEXiS platform and works alongside NEXiSCore routing and NEXiSConnect call handling.

NEXiSAnalytics

911 Data Analytics That Turn Your Data Into Decisions

NEXiSAnalytics finds the gaps, overlaps and missing data in your 911 information, within and between jurisdictions, and turns it into reports your team can act on.

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Purpose-Built for 911 Data Teams

What NEXiSAnalytics Does

NEXiSAnalytics is the 911 data analytics platform in the NEXiS suite. It pinpoints gaps, overlaps and incomplete data, both inside your jurisdiction and across neighboring ones, so information flows cleanly through your NG911 system. Customizable reports and scenarios help your team spot problems early, build a shared knowledge base, and make better decisions when it matters most.

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Core Capabilities

Data Gap Detection

Uncover gaps, overlaps and incomplete records in your 911 data before they affect a call.

Cross-Jurisdiction Visibility

See where data breaks down between neighboring jurisdictions, not just inside your own.

Customizable Reports

Build the reports your agency needs, from daily operations to board and state reporting.

Scenario Analysis

Model scenarios to understand how changes to data, staffing or routing would play out.

Operational Dashboards

Clear, real-time views of 911 performance so supervisors can act without waiting for a report.

Knowledge Repository

Capture findings and fixes in one place your whole team can learn from.

How NEXiSAnalytics Powers NG911

NG911 runs on data: caller location, routing, GIS boundaries and call records. NEXiSAnalytics pulls that data together, flags where it is missing or inconsistent, and shows the impact in plain dashboards and reports. Fixing those problems means calls route correctly, neighboring agencies stay in sync, and leaders can plan with numbers they trust.

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Designed for Every Source of 911 Data

NEXiSAnalytics brings together data from:

911 call records and call handling systems
Caller location and routing data
GIS and jurisdiction boundary data
Text-to-911 and multimedia sessions

Built for National and Regional Authorities

Ministries of Interior (MOI)

National NG911 Authorities

Telecom Regulators

Public Safety Answering Points (PSAPs)

Emergency Services Networks

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NG911 Insights, Research and Best Practices

White papers, case studies and guides on NG911 modernization, ESInets, cloud infrastructure and public safety innovation. See how 911 authorities are planning, deploying and scaling next generation 911.

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Logan County

Case study

NG911 911 Data

Logan County: Delivering End-to-End NG911 for West Virginia

Dec 16, 2022

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