NGA: Delivering Next-Generation Public Safety Solutions

Our Mission:

To provide the highest level of redundancy, resiliency, and availability to the 9-1-1 community. Ensuring the accurate and high-performance transmission of voice, text, and media in emergency telecommunications. Built solely for transitioning from legacy to NG9-1-1 with call-takers and PSAP’s needs as our top priority.


  • Improved reliability
  • Innovative features
  • Meeting the highest industry standards
  • Enhanced capacity
  • Shared resources

Our Vision is to be the:

  • Leader in i3-compliant NG9-1-1 end-to-end solutions.
  • Foremost innovator in emergency calling technology services in both the US and Int’l.
  • Position NGA as the most trusted NG9-1-1 solution for supporting all service providers, types & tiers.
  • Sought–after employer in the 9-1-1 calling technology company.

What makes NGA different?

  • NGA’s NG9-1-1 Core Services (NEXiSCore) is the only true cloud-based NG9-1-1 solution operating on the Amazon Web Service (AWS) Cloud platform.
  • NGA has developed, owns, and operates its own solution and is not dependent on any third party for upgrades or support. Providing faster deployment and more timely service.
  • Dynamic Call-Routing allows call takers to do their job from anywhere at any time. Eliminating the need for backup brick-and-mortar centers.
  • True digital emergency communication services offer minimum impact to operations for maintenance and upgrades making the solution future-proof
  • Training features offer whisper, monitor, and barge functionality allowing supervisors to reduce staff stress and has more time/flexibility
  • Callback feature provides the best opportunity for citizens to get the help they may need.


Deploy next-generation solutions designed explicitly for legacy and IP-based emergency call-management and control, as well as for the future of emergency communication solutions.
NGA is a complete, customizable, and reliable NG9-1-1 solution bringing secure, affordable 9-1-1 Cloud services to anywhere in the world. Our incremental deployment and patented technologies are poised to smoothly transition legacy 9-1-1 systems to the future of emergency services, with the latest NG9-1-1 technology available.
  • The foremost innovator in emergency calling technology services
  • Leader in wireless OSP i3 ingress.
  • Leader in delivering nationwide Text & RTT to Public Safety Agencies.
  • Leader in i3-compliant Next Generation 9-1-1 end-to-end solutions. Our solution features enhanced cybersecurity that is fully compliant with NENA, ATIS, 3GPP, and NIST standards

With the ESInet backbone up and running, you can connect and test for i3 compliance  and your specific considerations.
With the brains of the 9-1-1 network protected in the ESInet, you can now focus on adjusting your operating protocols for NG9-1-1.
Last Mile
Unprecedented flexibility allows you to select whichever carrier you want – how you want it.
Cloud Based
Immediately deployable and cyber-secured cloud infrastructure ensures resilience and scale to meet the needs of even the most demanding operations.
NGCS has built-in collaboration to empower 9-1-1 Authorities with realtime cooperation across all stakeholders as the situation demands.
Routing 9-1-1 calls based on the location of the caller’s handset.