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Our Mission
At NGA, we are on a mission to provide unmatched peace of mind, and equal access for everyone through our cutting-edge, cloud-based telecommunications solution. With the highest level of redundancy and resiliency, we ensure accurate, high-performance transmission of voice, text, and video during emergencies, prioritizing the needs of call-takers and PSAPs. Together, we forge unbreakable connections, empowering communities and saving lives when it matters most.
Company
Value Statements
At NGA, our core values revolve around putting 911 professionals at the forefront. Our focus is on delivering solutions that genuinely add value to the end users' experience. We believe that every individual at NGA plays an integral role in fulfilling our mission and upholding our commitment to making a positive impact on emergency telecommunications.
What makes NGA different?
NGA's solutions enable real-time communication, reducing response times and improved outcomes in emergency situations.
Our cloud-native infrastructure ensures scalability, flexibility, and robust redundancy, offering a modern and adaptable approach to public safety communications.
We offer a comprehensive suite of solutions for public safety, from analytics to messaging and connectivity, providing a one-stop shop for your agencies' needs.
Positive Impact! NGA is committed to making a positive impact on emergency telecommunications, aligning its values with the needs of the customers and communities it serves.
Customization that allows organizations to tailor their platform to their specific needs, ensuring it is efficient and relevant.
Delivering cost savings through streamlined operations, efficient resource management, accelerated response times, and a reduction in hardware, to name just a few ways.
Uniting Lifesaving Experts for a Safer Tomorrow.
Dedicated to Saving Lives: Our team comprises 9-1-1 industry experts, veteran PSAP administrators, technology insiders, and former first responsders. Through all this experience, NGA focuses on Equal Access for Everyone, frequent clear communication, proper training, affordability, quick implementation, and utilization of all the tools NextGen has to offer. NGA's commitment to saving lives reinforces the sense of purpose at NGA, motivating every team member to contribute their best, knowing that their efforts play a direct role in making a difference.
Executive Leaders
Don Ferguson
Founder, CEO
Don Ferguson is Founder and CEO of NGA, a leading innovator in the adoption of Next Generation 9-1-1. Don has over 30 years of technology experience in the deployment of large scale, mission-critical systems and holds several emergency call routing and services patents. Prior to founding NGA, Don was CEO of MobileTREC from 2008- 2015. Don served as a member of President Barack Obama's technology and Innovation brainstorming team on modernizing public safety communications. Don has also held various positions in other technology companies.
Michelle Bland
Chief Operating Officer
With 10 years' experience in the industry, Michelle Bland joins NGA 911 as Director of Services. She began her emergency services career as 9-1-1 program manager for the California Highway Patrol, later moving into a role as Procurement Manager for the California Department of Technology.
Ishka Villa
Chief Financial Officer
With over two decades of experience working with a diverse group of businesses, Ishka brings strong leadership to the Administrative, HR, and Finance departments. In her role at NGA 911, Ishka ensures the organization has a strong foundation to provide best in class service to our emergency responders across the globe.
Barb Winn
Chief Growth Officer
For nearly 23 years, Barb has held several leadership positions in customer service, network engineering, strategy, operations, external affairs, and most recently, public sector sales, where her team drove business growth innovation through software-defined networking, Fiber, 5G, IoT, Cloud, Cybersecurity, Mobility, IT Professional Services and next-generation 911 services.
Mike DeWeese
Vice President - Technology
With an impressive 29 years of industry experience behind him, Mike's wealth of knowledge in public safety technology and infrastructure will be a crucial component in the continued growth of NGA. He shares our customer-centric focus, drive, and commitment to leading-edge technology that will bring our public safety customers into the 21st century and beyond.