Our Team

Our Team

Strong & Experienced Leadership

Our team consists of 9-1-1 industry experts, veteran PSAPS and administrators, technology insiders and former first responders. Our experience and talents make us keenly aware of what PSAPs and managers both want and need in next gen 911: Proper training, Affordability, Quick implementation and utilization of all the tools next gen has to offer.

Don Ferguson

Founder, CEO

Don Ferguson is Founder and CEO of NGA 911 LLC, a leading innovator in the adoption of Next Generation 9-1-1. Don served as a member of President Barack Obama’s technology and Innovation brainstorming team on modernizing public safety communications.

Darold Whitmer

Senior Vice President, Strategic Relationships

Darold joins the team with 25 years of service in Public Safety, most recently leading Frontier Communications 9-1-1 sales efforts in California. Darold leads NGA 911 in developing new relationships and nurturing existing ones as we work toward our goal of moving public safety into affordable, effective, streamlined NG9-1-1 services.

Michelle Bland

Senior Vice President, Operations

With 10 years’ experience in the industry, Michelle Bland joins NGA 911 as Director of Services. She began her emergency services career as 9-1-1 program manager for the California Highway Patrol, later moving into a role as Procurement Manager for the California Department of Technology.

Ed Vea

Chief Technology Officer

Ed is an engineering executive with global experience in telecommunications and next generation technologies. At NGA, he is member of an unparalleled team of industry experts engineering Next Generation 9-1-1 for the Cloud where it belongs.

Ishka Villa

Director of Finance / CFO / Director of Administration

With over 15 years of experience working with C-Level executives from a diversified group of businesses, Ishka brings strong leadership to the Administrative, HR & Finance Department. In her role with NGA 911, Ishka ensures the organization has a strong foundation to provide best in class service to our emergency responders across the globe.

Candace Allred

Vice President of Sales

Candace brings more than 20 years of leadership and sales experience to NGA 911, with core expertise in delivering results across the globe with mission critical technologies.

Bill Munn

Vice President

Bill is a lifelong emergency services professional with a passion for public safety. He spearheaded the successful implementation of an enhanced 9-1-1 network serving 1.9 million people in the DFW area.

Ed Antecol

Canada Operations

Ed has over 35 years of experience in the telecommunications industry. For the past 10 years, he has been involved with Freedom Mobile Inc. in various roles, including as Vice President of Regulatory Affairs and Carrier Services, as it evolved from a start-up to a Canadian mobile carrier with over 1.2 million customers.

Miguel Martinez

Senior Solutions Engineer

Miguel has almost 30 years in the telecommunications industry. In his previous role as a Sales Engineer with Motorola, Miguel was actively involved in the design and engineering of many 9-1-1 solutions, from small 2-position PSAPs to hosted, regional systems.

Steve O’Conor

Industry Compliance

Steve has over 30 years experience in public safety. He currently serves as Co-Chair of NENA’s i3Architecture Working Group, managing and overseeing the development of the NENA i3 Standard for Next Generation 9-1-1.

Dustin Becker

Account Executive

Dustin Becker joins the NGA 911 sales team with over six years’ public safety experience, including a deeply dynamic background in excellent customer service, project management, training and development.

Brandi L. Holder

Director of Strategic Communications

With nearly two decades of experience working in strategy and communications in multiple industries, Brandi delights in establishing strong brand identities through compelling storytelling. At NGA 911, Brandi harnesses team energy and knowledge to demonstrate how NG9-1-1 makes communication easier on both sides of the 9-1-1 call.

Reasha Smith

Project Manager

With over 16 years of experience working in local city and county government, Reasha brings project management, procurement, and contract management experience to the NGA 911 team.  Her extensive knowledge in contracts allows her to maintain relationships with customers and service providers, ensuring service level compliance while meeting customer needs.

Alicia Caddy

Project Manager

Alicia Caddy is a highly organized problem-solver with 19 years of project experience in Public Safety Telecommunications. She is accustomed to shifting priorities across multiple business units with a proven track record of delivering outstanding results to stakeholders, customers and team members.

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