NGA Congratulates Eric Caddy on his Appointment to NG9-1-1 Interoperability Oversight Commission (NIOC)

Posted in All, Press Release on Apr 11, 2024

Monrovia, CA, April 11, 2024 – Next Generation Advanced (NGA) extends heartfelt congratulations to Eric Caddy on his recent appointment to represent Commercial Providers of NG911 Core Services on the NG9-1-1 Interoperability Oversight Commission (NIOC). Eric's appointment further strengthens NGA's commitment to advancing interoperability and security in NG9-1-1 systems across North America and beyond.


As the independent oversight governance body for NG9-1-1 Public Key Infrastructure (PKI), Forest Guide, and other technical interoperability services, NIOC plays a crucial role in setting rules and policies for operating these vital services. Eric's extensive experience and leadership will undoubtedly enhance NIOC's efforts to uphold standards set by the National Emergency Number Association (NENA).


"We are thrilled to congratulate Eric Caddy on his appointment to the NIOC," said Steve McMurrer, Commissioner and Chair of NIOC. "His deep understanding of public safety and emergency response solutions, combined with his strategic acumen, will greatly contribute to advancing NG9-1-1 interoperability. We eagerly anticipate his collaboration and valuable contributions to the Commission."


Eric Caddy brings over 24 years of unwavering commitment to public safety, currently serving as the Executive Vice President of Corporate Strategy at NGA. Prior to his tenure at NGA, Eric has led multiple public safety projects supporting agencies at State, Regional and Local levels of 9-1-1. Certified as a Project Management Professional and holding a Bachelor of Science in Information Technology from the University of Phoenix, Eric's expertise and commitment to innovation perfectly aligns with NIOC's mission to enhance public safety solutions and empower communities.


“Eric's appointment reflects NGA's commitment to excellence in governance and its dedication to advancing NG9-1-1 interoperability. His passion for innovation will undoubtedly drive NIOC's efforts to new heights'' said Don FergusonCEO and Co-Founder at NGA.


About NGA is dedicated to providing the highest level of redundancy, resiliency, and availability to the 9-1-1 community, ensuring the accurate and high-performance transmission of voice, text, and media in emergency telecommunications. Our solutions are built with a focus on transitioning from legacy to NG911, prioritizing the needs of call-takers and PSAPs. With the vision to be the leader in NG911 end-to-end solutions and the foremost innovator in emergency calling technology services, both in the US and internationally. Striving to be the most trusted NG911 solution for supporting all agencies of any type or size. Please visit


About NIOC: The NG9-1-1 Interoperability Oversight Commission (NIOC) is the independent oversight governance body for the NG9-1-1 Public Key Infrastructure (PKI), Forest Guide, and other technical interoperability services key necessary for interoperability and security in NG9-1-1 in North America and beyond. These services are required under standards promulgated by NENA: The 9-1-1 Association and the Internet Engineering Task Force IETF. NIOC sets the rules and policy for operating these services and performs oversight for their day-to-day operation, including compliance and finances.


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