Results
Dec 13, 2021
NG911 Multimedia Sharing: Bringing Emergency Response into the Digital Age
The sending and receiving of multimedia information through the web or any number of smart devices is taken for granted by many people until they face an emergency. As the de...
NG911 Multimedia Sharing: Bringing Emergency Response into the Digital Age
The sending and receiving of multimedia information through the web or any number of smart devices is taken for granted by many people until they face an emergency. As the demand for faster and more accurate emergency response increases, 911 systems must continue to adapt and evolve to accurately and effectively answer the call. With the implementation of NG9-1-1 comes innovative features such as NG911 multimedia sharing...
Dec 08, 2021
Next Generation 911 will change the way the public safety industry provides emergency response services and how the general public communicates with 911 professionals. Is your organization NG9-1-1 ready? If not, it's time to start preparing!
Not s...
Next Generation 911 will change the way the public safety industry provides emergency response services and how the general public communicates with 911 professionals. Is your organization NG9-1-1 ready? If not, it's time to start preparing!
Not sure how to get started? No problem! This blog post is designed to help you prepare for NG911.
**In this blog, our Next Generation 911 providers and experts at NGA will discuss:**
* The purpose of NG911
* What’s included
* NG911 preparation
*...
Nov 25, 2021
A call to 911 is a call for help. Emergency response systems like NG9-1-1 must offer the highest levels of reliability and security to be effective, especially when integrated into emergency communications networks. The need for Next Genera...
A call to 911 is a call for help. Emergency response systems like NG9-1-1 must offer the highest levels of reliability and security to be effective, especially when integrated into emergency communications networks. The need for Next Generation 911 infrastructure security is vital. This is because public safety professionals rely on the cloud and other Internet Protocol (IP) platforms that allow for interconnectivity across a range of public and private networks. It is this NG911 infra...
Nov 18, 2021
NG911 GIS And Geospatial Routing: What It Is And Why It Matters
In the wake of an emergency or natural disaster, data-driven mapping software can mean the difference between saving lives or tragedy. As more government agencies and 911 call centers u...
NG911 GIS And Geospatial Routing: What It Is And Why It Matters
In the wake of an emergency or natural disaster, data-driven mapping software can mean the difference between saving lives or tragedy. As more government agencies and 911 call centers use Geographic Information Systems (GIS) and Geospatial Routing technology, they can significantly impact responding to the unexpected.
Geospatial Routing, a form of GIS, is changing how emergency personnel and 911 callers communicate with each other...
Nov 08, 2021
Next Generation 9-1-1 (NG911) FAQs: What it is, How it Works and the Future of Emergency Call Processing and Response
Next Generation 911 (NG911) is the next evolution of emergency call processing and response systems technology.The purpose of NG9...
Next Generation 9-1-1 (NG911) FAQs: What it is, How it Works and the Future of Emergency Call Processing and Response
Next Generation 911 (NG911) is the next evolution of emergency call processing and response systems technology.The purpose of NG9-1-1 is to provide the public with better access to emergency services by leveraging advanced communications and wireless technologies.
NG9-1-1 will give first responders more information about what they are facing during an emergency response, p...
Oct 27, 2021
In today's fast-paced world, the demand for faster service and reliable technology is necessary and essential. To serve and protect the general public as effectively as possible, emergency call centers must implement new technology. Cloud-based call-...
In today's fast-paced world, the demand for faster service and reliable technology is necessary and essential. To serve and protect the general public as effectively as possible, emergency call centers must implement new technology. Cloud-based call-handling systems are the future of emergency response as they provide an innovative and streamlined solution to meet these demands.
At NGA 911, we are proud to offer public safety organizations and personnel with our ACE (Advanced Communications E...
Oct 20, 2021
Telecommunicators and dispatchers are the very first responders to answer the call when an emergency strikes. The work is often equally stressful, demanding, and rewarding.
Additionally, public safety organizations and call centers are experienci...
Telecommunicators and dispatchers are the very first responders to answer the call when an emergency strikes. The work is often equally stressful, demanding, and rewarding.
Additionally, public safety organizations and call centers are experiencing major shifts in their telecommunications systems, technology, and protocols with the implementation of NG911 nationwide.
As telecommunicators learn to adjust to Next Generation 911, public safety agencies can help them adapt with less mental s...
Oct 14, 2021
In an emergency, every second counts. Depending on the particular situation, contacting 911 via phone call may not be an option. Real-time text, or RTT, is a capability included with NG911 solutions. As a leading provider of Next Generation 911 Core...
In an emergency, every second counts. Depending on the particular situation, contacting 911 via phone call may not be an option. Real-time text, or RTT, is a capability included with NG911 solutions. As a leading provider of Next Generation 911 Core Services, NGA 911 offers RTT to help public safety agencies respond to emergencies more efficiently.
RTT can be used by anyone, at any time, as long as you have the app on your smartphone, tablet, or smartwatch. NGA 911’s customizable software ea...
Oct 06, 2021
It is important for NG9-1-1 providers to have a reliable and secure infrastructure with the ability to scale. If you're familiar with this innovative emergency response system, you may be wondering why use AWS cloud computing for NG911?
Cloud comp...
It is important for NG9-1-1 providers to have a reliable and secure infrastructure with the ability to scale. If you're familiar with this innovative emergency response system, you may be wondering why use AWS cloud computing for NG911?
Cloud computing is a term that's been thrown around a lot in the past few years. AWS cloud computing for NG911 is a platform that governments throughout the U.S. rely on as they work to implement Next Generation 911 nationwide.
**In this blog post, our team...
Sep 29, 2021
Imagine that when a caller connects to 9-1-1, they can send information to dispatchers about an emergency through videos, text messages, or photos. With Next Generation 911, the sharing of multimedia for emergency response is a reality only made poss...
Imagine that when a caller connects to 9-1-1, they can send information to dispatchers about an emergency through videos, text messages, or photos. With Next Generation 911, the sharing of multimedia for emergency response is a reality only made possible through an NG911 ESInet.
ESInets are the backbone of the Next Generation 911 system (NG911 or NG9-1-1). Public safety agencies across the nation can build services for more efficient and effective emergency response with an NG911 ESInet in pl...
Sep 22, 2021
NG911 standards are the future of emergency response. Next Generation 911 is more than just a new communications system. These requirements will be the backbone of an entirely new and improved emergency technology that can save more lives and propert...
NG911 standards are the future of emergency response. Next Generation 911 is more than just a new communications system. These requirements will be the backbone of an entirely new and improved emergency technology that can save more lives and property across the nation.
NG911 is an emerging system designed to manage emergency calls and respond to situations more quickly and effectively. It's also set to offer more improvements to current 911 systems.
With Next Generation 911's standards,...
Sep 15, 2021
NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide telecommunicators like you with the to...
NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide telecommunicators like you with the tools needed to make your job more effective and efficient.
NG911 also benefits PSAP and emergency communication centers that can now process calls faster, reducing response times for first responders in the field. Next Generation 911 is transformin...
Sep 08, 2021
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might n...
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might not know that the NG911 system has all but replaced traditional structures.
The transition to Next Generation 911 (NG911) may have already begun depending on where you live. Across the U.S., many emergency telecommunication agencies, first respond...
Aug 23, 2021
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International...
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International 2021 Conference.
"We are honoring Gauge and what was achieved through the education of how to use 9-1-1, lives were saved. Without the training of 9-1-1 For Kids ®, an emergency situation would create confusion. But you’d be shocked at how calm th...
Aug 18, 2021
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, thi...
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, this is where NG9-1-1 comes in!
NG9-1-1, also known as Next Generation 911, is the next step in the evolution of emergency and public safety services. This system was developed with the purpose of replacing traditional 911 systems and providing insta...
Aug 13, 2021
Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology.
For nearly 23 years, Barb has held severa...
Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology.
For nearly 23 years, Barb has held several leadership positions in customer service, network engineering, strategy, operations, external affairs, and most recently, public sector sales, where her team drove business growth innovation through software-defined networking, Fiber, 5G, IoT, Clou...
Jul 23, 2021
Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region.
Freeman brings a wealth of knowledge to the NGA 911...
Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region.
Freeman brings a wealth of knowledge to the NGA 911 team and the company’s customers. Freeman’s career has spanned 37 years of 9-1-1 milestones from basic 9-1-1 to Enhanced ALI, Wireless Phase I & II, Text-to-911, and now Next Generation 9-1-1 (NG9-1-1). In conjunction with six years of service to t...
Jun 23, 2021
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through...
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through when they need it most.
While the industry pushes for upgrades in technology to mitigate downtimes, the recently introduced [Emergency Reporting Act](https://homelandprepnews.com/stories/64192-emergency-reporting-act-introduced-in-congress/#:~:te...
May 06, 2021
You asked, we answered!
Question: Can I deploy Next Generation 9-1-1 without a statewide plan?
Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had...
You asked, we answered!
Question: Can I deploy Next Generation 9-1-1 without a statewide plan?
Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had an NG9-1-1 plan in place, and there are more on the way.
PSAPs in states that have not adopted an NG9-1-1 plan may feel that a lack of coordination and funding at the state level will be another barrier to bringing nex gen to their communities. But...
Mar 04, 2021
Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market?
*Now you might be thinking, Wait, what? I thought NGA 911 was a new company.*
**Young, but not new to Public Safety.**
We got our start in...
Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market?
*Now you might be thinking, Wait, what? I thought NGA 911 was a new company.*
**Young, but not new to Public Safety.**
We got our start in 2015 when NGA 911 CEO and co-founder Don Ferguson developed an application that created a bridge between at-risk youth and the resource officers assigned to their schools. The app, kind of an "easy button," connected kids to officers any time, night,...
Mar 01, 2021
For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a...
For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a fraction of our nation’s Public Safety Answering Points (PSAPs) have been able to adopt this technology.
It’s time for a nationwide upgrade. If you are interested in deploying a cloud-based solution or need help talking to your elected officials...
Feb 19, 2021
Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated t...
Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated technology to respond to crises in a new millennium.
It’s time for a nationwide upgrade, and NGA 911 is committed to bringing NG9-1-1 to communities around the world. If you are interested in deploying NG9-1-1 in your area, this Back to Basics seri...
Feb 10, 2021
For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. The...
For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. There is no question that our current technological framework is out of date. Industry leaders, government officials, and PSAP directors are looking for effective solutions to deploy in their communities to overcome these challenges.
If you are inte...
Jan 25, 2021
Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are inte...
Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are interested in bringing NG9-1-1 to your region, this series will give you the information you need to educate citizens, elected officials, and other stakeholders.
**Why do we need NG9-1-1, and how will it transform PSAPs across the country?**...
Jan 05, 2021
FREMONT, CA: NGA 911, LLC, a provider of Next Generation 9-1-1 solutions, announces the 9-1-1
Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next-Generation Core
Services (NGCS) and Emergency S...
FREMONT, CA: NGA 911, LLC, a provider of Next Generation 9-1-1 solutions, announces the 9-1-1
Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next-Generation Core
Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will generate a more
resilient 9-1-1 system to better serve 9-1-1 AGOG's 49 cities in four counties and 20 Public safety Answering
Points (PSAPs). Under this contract, NGA 91...
Dec 17, 2020
We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a mor...
We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a more resilient 9-1-1 system to better serve 9-1-1 AGOG’s 49 cities in four counties and 20 Public safety Answering Points (PSAPs).
Under this contract, NGA 911 will implement a secure cloud-based NENA i3 compliant Next Generation 9-1-1 (NG9-1-1) syst...
Nov 28, 2020
As the federal government proposes a new framework for regional telecommunications network outages, California is leading the way by approving the development of the first NG9-1-1 statewide outage reporting system. But the process of choosing the rig...
As the federal government proposes a new framework for regional telecommunications network outages, California is leading the way by approving the development of the first NG9-1-1 statewide outage reporting system. But the process of choosing the right NG9-1-1 provider can be difficult, particularly when the solution must be deployed quickly, effectively, and affordably in a state with more than 400 Public Safety Answering Points and 39 million residents.
The California Office of Emergency Se...