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Training for the Cutover: What Dispatchers Say They Need Before Going Live on NG911

Training for the Cutover: What Dispatchers Say They Need Before Going Live on NG911

Nov 14, 2025

When a PSAP flips the switch to ...
Disaster & Failover Planning for NG911: Keeping Emergency Calls Going

Disaster & Failover Planning for NG911: Keeping Emergency Calls Going

Nov 10, 2025

When disaster strikes, every second counts — and every call matters. Whether it’s a hurricane, cyberattack, or network failure,
How NG911 Cloud Solutions Are Helping Public Safety Agencies Cut Down Costs

How NG911 Cloud Solutions Are Helping Public Safety Agencies Cut Down Costs

Oct 06, 2025

On average, around 240 million 911 calls
NG911 FAQs: What Every Emergency Communications Leader Should Know

NG911 FAQs: What Every Emergency Communications Leader Should Know

Sep 27, 2025

Public safety communications is entering a new era. Legacy 911 systems, designed on outdated landline and analog infrastructure, can no longer meet the demands of today...
Why NG911 Is No Longer Optional: How Next Generation 911 Empowers Emergency Call Handlers

Why NG911 Is No Longer Optional: How Next Generation 911 Empowers Emergency Call Handlers

Sep 10, 2025

Millions rely on 911 every day–yet, in some states, our public safety infrastructure is often still decades behind modern communication standards and demands. Legacy sy...
Beyond the 911 Phone Call: How NG911 Turns Every Emergency Interaction into a Smarter, Faster Response

Beyond the 911 Phone Call: How NG911 Turns Every Emergency Interaction into a Smarter, Faster Respon...

Aug 20, 2025

When dialing 911, you expect assistance to be on the way—and fast. But what actually happens behind the scenes after the call is placed and connected? For decades, emer...
NG911: Advancing from Operational Foundations to Complete Situational Awareness Across Agencies

NG911: Advancing from Operational Foundations to Complete Situational Awareness Across Agencies

Jul 23, 2025

Simply answering 911 calls is no longer enough to meet today’s public safety needs and demands. Emergency response teams now require live insights, multimedia data, and...
NG911 Resources for 2025: A Complete Guide

NG911 Resources for 2025: A Complete Guide

Jul 14, 2025

As emergency communication advances, access to modern and reliable resources is more crucial than ever. At NGA
Partnering with NG911 Providers: Strategies for Public Safety Agencies to Ensure Compliance and Efficiency

Partnering with NG911 Providers: Strategies for Public Safety Agencies to Ensure Compliance and Effi...

Jun 25, 2025

As NG911 (Next Generati...
Building a Resilient Future: The Importance of Nationwide ESInets in NG911 Deployment

Building a Resilient Future: The Importance of Nationwide ESInets in NG911 Deployment

Jun 12, 2025

As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt.