Revolutionizing Emergency Response: The Impact of Automated Abandoned Callback (AAC)

Nov 14, 2023

In the fast-paced realm of emergency response systems, each passing moment holds paramount importance in ensuring the safety and well-being of communities during critical situations. However, one pers...
Why 9-1-1 is the Emergency Number and 10 Interesting Facts About America's Emergency Telephone Number

Oct 31, 2023

February of this year marked the 55th anniversary of the first 9-1-1 call in the United States. Since then, this number has been the lifeline for millions of Americans...
NG911: What It Means for Increasing 911 Security & Improved Public Safety

Oct 03, 2023

The 9-1-1 system was developed in the late 1960s and has served the public and first responders well for over five decades. However, technological advances require the...
NG911 and The Public Safety Answering Point (PSAP): Working Together to Improve Emergency Response

Sep 28, 2023

When an emergency occurs, responding to the situation quickly and handling it efficiently is crucial. One essential component of emergency response is the PSAP receivin...
Cloud Calling with NG911: Initiating the Right Emergency Response Faster Than Ever Before

Sep 20, 2023

How 911 Response Times Are Getting Faster Thanks to NG911 Technology

Aug 21, 2023

When it comes to emergencies, every second matters. That's why improving 9-1-1 response times has become a top priority for public safety agencies nationwide. New advan...
How NG911 Will Transform PSAP Operations Beyond Video and Text

Aug 14, 2023

9-1-1 centers have been the frontline of public safety communications for decades, taking emergency calls, dispatching on-scene first responders, and saving countless l...
NG911 GIS: The Role of Geographic Information Systems in Next Generation 911

Jul 17, 2023

Technology has come a long way in the public safety industry, and the introduction of the NG9-1-1 system is one of the biggest advancements. The NG9-1-1 infrastructure...
NG911 Transition Planning for The PSAP: An Introduction

Jul 11, 2023

As public safety professionals, we know that efficient response times can save lives. That's why the transition to NG9-1-1 is critical for our industry. NG911 is a mode...