Resources

NG911 GIS: The Role of Geographic Information Systems in Next Generation 911
Learn all about the wonderful world Next-Generation 911! Check out our library of Customer Testimonials, Blogs Press Release, White Papers and Industry Resources.
Learn all about the wonderful world Next-Generation 911! Check out our library of Customer Testimonials, Blogs Press Release, White Papers and Industry Resources.

Latest Videos and Testimonials

Latest Press Releases

Dec 17, 2025

Howard Tien didn’t come into public safety by accident, and he didn’t come into NG911 chasing trends. For him, this work has always been about one thing: helping people when it matters most — and making sure the systems behind that help actually hold...
Howard Tien didn’t come into public safety by accident, and he didn’t come into NG911 chasing trends. For him, this work has always been about one thing: helping people when it matters most — and making sure the systems behind that help actually hold...

Nov 18, 2025

Meet Eddie Lau — a Senior Sales Engineer with 25 years of experience designing emergency communications systems and one of the few engineers who’s seen firsthand how PSAPs operate across the country. Eddie found his calling in 9-1-1 after leaving the...
Meet Eddie Lau — a Senior Sales Engineer with 25 years of experience designing emergency communications systems and one of the few engineers who’s seen firsthand how PSAPs operate across the country. Eddie found his calling in 9-1-1 after leaving the...

Oct 06, 2025

On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to...
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to...

White papers

Cybersecurity is a critical aspect of the NG911 system.

It is essential to have strong cybersecurity measures in place to protect sensitive information, prevent cyber-attacks, maintain system availability, ensure system integrity, and comply with regulations.

By prioritizing cybersecurity, the NG911 system can provide timely and effective emergency communications to those in need while maintaining the highest level of security and reliability.

Feel the weight of our meticulous research, impassioned discussions, and rigorous testing as we present you with the key to safeguarding your digital realm. Our focus on prevention ignites a sense of empowerment, allowing you to define user permissions, fortify your infrastructure, and establish impenetrable data protection measures. With a carefully crafted AWS adoption strategy, your path to enhanced security becomes seamless and intentional.

Learn More about NG911 Cybersecurity by downloading our recently published whitepaper that covers:

  • Measurements that must be in place.
  • Best Practices
  • Challenges
  • And Investment
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