Press Releases & Publications

Oct 27, 2025

Those living in Visayas can now access faster emergency response and real-time coordination after the Department of the Interior and Local Government (DILG) inaugurated the country’s first 911 Regional Command Center in Cebu City on Saturday, Oct. 25...
Those living in Visayas can now access faster emergency response and real-time coordination after the Department of the Interior and Local Government (DILG) inaugurated the country’s first 911 Regional Command Center in Cebu City on Saturday, Oct. 25, 385 days after Secretary Jonvic Remulla took his oath of office. The Cebu facility marks the first major milestone in the government’s plan to build a nationwide 911 network that connects Filipinos to emergency responders through a single, unifi...
PILIPINOMIRROR - ISANG BANSA, ISANG HOTLINE: UNIFIED 911 INILUNSAD SA C. VISAYAS

Oct 27, 2025

CEBU – ALINSUNOD sa direktiba ni Pangulong Ferdinand R. Marcos Jr. na paunlarin ang mga serbisyong pampamahalaan at matiyak na ang bawat Pilipino ay may agarang akses sa tulong sa oras ng pangangaila­ngan, pinangunahan ni Kalihim ng DILG Juanito Vict...
CEBU – ALINSUNOD sa direktiba ni Pangulong Ferdinand R. Marcos Jr. na paunlarin ang mga serbisyong pampamahalaan at matiyak na ang bawat Pilipino ay may agarang akses sa tulong sa oras ng pangangaila­ngan, pinangunahan ni Kalihim ng DILG Juanito Victor “Jonvic” C. Remulla ang opisyal na paglulunsad ng Unified 911 Emergency Hotline System sa Central Visayas nitong Sabado sa PLDT Jones sa lalawigang ito.
Gov. Baricuatro Supports Launch of Unified 911 Command Hub for the Visayas

Oct 27, 2025

The event, held in Cebu City, was also graced by Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla, along with local chief executives from Metro Cebu. In her message, Governor Baricuatro expressed her full support for...
The event, held in Cebu City, was also graced by Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla, along with local chief executives from Metro Cebu. In her message, Governor Baricuatro expressed her full support for the initiative, emphasizing its vital role in improving coordination and speeding up emergency response efforts in the Visayas.
Cebu launches unified 911 emergency hotline for faster response

Oct 27, 2025

CEBU CITY—Cebu now has a Unified 911 Emergency Hotline System, a new initiative designed to ensure faster response times during emergencies across Central Visayas. Interior and Local Government Secretary Jonvic Remulla formally opened the Visayas’...
CEBU CITY—Cebu now has a Unified 911 Emergency Hotline System, a new initiative designed to ensure faster response times during emergencies across Central Visayas. Interior and Local Government Secretary Jonvic Remulla formally opened the Visayas’ first 911 Regional Command Center on Saturday, Oct. 25, marking the start of the system’s operations.
Cebu launches Unified 911 Regional Center

Oct 27, 2025

he first Regional Command Center of the Unified 911 system is located in Cebu City and serves Central Visayas. The center is led by the Bureau of Fire Protection and staffed by 20 trained emergency telecommunicators.
he first Regional Command Center of the Unified 911 system is located in Cebu City and serves Central Visayas. The center is led by the Bureau of Fire Protection and staffed by 20 trained emergency telecommunicators.
Global Filipina tech leader

Oct 17, 2025

Global Filipina tech leader says Philippines is now the ASEAN model for emergency response Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 9...
Global Filipina tech leader says Philippines is now the ASEAN model for emergency response Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in ASEAN.
How NG911 Cloud Solutions Are Helping Public Safety Agencies Cut Down Costs

Oct 06, 2025

On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous...
On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous challenges such as: Pinpointing 911 caller locations in minimal time Deploying the right emergency resources Translating emergency calls when call-takers and callers don’t speak the same language Maintaining a constant stream of records an...
How NG911 Kept Livingston Parish Connected During the September 25th 911 Outages

Oct 06, 2025

On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to...
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to their proactive move to a modern Next Generation 911 (NG911) system in 2023, the parish demonstrated the life-saving resilience of upgrading from outdated legacy infrastructure. Livingston Parish’s NG911 Advantage During the widespread 911 serv...
Philippines NG911 Emergency Response System Sets ASEAN Standard

Oct 05, 2025

Ishka Villacisneros, Chief Financial Officer of NGA 911 LLC in the United States and President of NGA 911 Philippines, said the system positions the country as the ASEAN benchmark for modern emergency communication technology.
Ishka Villacisneros, Chief Financial Officer of NGA 911 LLC in the United States and President of NGA 911 Philippines, said the system positions the country as the ASEAN benchmark for modern emergency communication technology.
Philippine Updates - Global Filipina tech leader says Philippines is now the ASEAN model for emergency response

Oct 03, 2025

Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldw...
Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldwide – said the country has become the first country in the region to fully implement the US-grade emergency technology.