News and Resources
Feb 27, 2023
For Public Safety Answering Points (PSAPs), the importance of obtaining the accurate location of every 9-1-1 caller cannot be underestimated. Knowing where individuals needing emergency assistance are located is vital for dispatchers to deploy the ap...
For Public Safety Answering Points (PSAPs), the importance of obtaining the accurate location of every 9-1-1 caller cannot be underestimated. Knowing where individuals needing emergency assistance are located is vital for dispatchers to deploy the appropriate responders and resources with minimal delay. The introduction of Next Generation 9-1-1 (NG911) has made this process easier than ever before.
In this blog from NGA, our NG911 experts and trusted providers will discuss how NG911 PSAP...
Feb 22, 2023
This month and year mark fifty-five years since the first 9-1-1 was placed in the United States. What began as a simple three-digit number has evolved over the last half-century as an essential lifeline for millions of Americans each year.
In...
This month and year mark fifty-five years since the first 9-1-1 was placed in the United States. What began as a simple three-digit number has evolved over the last half-century as an essential lifeline for millions of Americans each year.
In celebration of this milestone, our trusted NG911 providers at NGA will look at why 9-1-1 was created, how it works today, and what the future holds for 9-1-1 emergency calling in this blog. We’ll also discuss the next generation of 9-1-1 (NG911) and...
Feb 13, 2023
The world of public safety communications is changing. As technology advances and our society moves more and more online, emergency services must keep up with the times to provide the most effective response possible.
Enter Next-Generation 9-1-1...
The world of public safety communications is changing. As technology advances and our society moves more and more online, emergency services must keep up with the times to provide the most effective response possible.
Enter Next-Generation 9-1-1 solutions – a set of tools and protocols designed to enhance how 9-1-1 services communicate during emergencies while also updating emergency response technology for the digital age.
In this blog from our Next-Generation 911 trusted providers and...
Feb 07, 2023
A breakthrough in communications technology can make all the difference when it comes to keeping people safe. In July 2020, the National Suicide Prevention Lifeline assigned its own three-digit number—988—to facilitate immediate connections between t...
A breakthrough in communications technology can make all the difference when it comes to keeping people safe. In July 2020, the National Suicide Prevention Lifeline assigned its own three-digit number—988—to facilitate immediate connections between those in crisis and trained responders.
Several states have implemented the Next Generation Advanced (NGA) 988 call-handling solution designed to improve public safety, with California being the most recent. The golden state has recently taken...
Feb 02, 2023
Preparing for 911 Disasters with NG911
In the event of a disaster, it is crucial for emergency call centers and other organizations to be prepared. NG9-1-1 has revolutionized how public safety professionals respond to a crisis by allowing them to co...
Preparing for 911 Disasters with NG911
In the event of a disaster, it is crucial for emergency call centers and other organizations to be prepared. NG9-1-1 has revolutionized how public safety professionals respond to a crisis by allowing them to collect, process, and share potentially life-saving information in real-time.
Aside from its innovative telecommunications technology, NG9-1-1 was designed to provide more efficient and effective emergency response while also increasing safety...
Jan 31, 2023
BEVERLY HILLS, Calif., January 31, 2023 (GLOBE NEWSWIRE) - Next Generation Advanced (NGA), a global leader in NG911 digital emergency communications services and source for complete, adaptable, and reliable solutions announced today that they were aw...
BEVERLY HILLS, Calif., January 31, 2023 (GLOBE NEWSWIRE) - Next Generation Advanced (NGA), a global leader in NG911 digital emergency communications services and source for complete, adaptable, and reliable solutions announced today that they were awarded the $37M contract to provide the 9-8-8 call-handling system for the State of California.
NGA has reached another critical milestone in its efforts to save lives, create efficiencies, and become the most trusted emergency communications provi...
Jan 23, 2023
For years, emergency response organizations and the federal government have been working on updating the 9-1-1 system for the 21st century. Along with the NG911 system, Next-Generation 9-1-1 legislation has been implemented to ensure the continued pr...
For years, emergency response organizations and the federal government have been working on updating the 9-1-1 system for the 21st century. Along with the NG911 system, Next-Generation 9-1-1 legislation has been implemented to ensure the continued progress and modernization of our nation’s public safety. With each new federal Act and Bill, America moves closer to a more efficient and integrated emergency response system.
In this blog post from our trusted NG911 providers at NGA, we’ll discus...
Jan 16, 2023
Today, many public safety organizations are adopting cloud-based solutions to deliver more reliable 9-1-1 services and strengthen emergency response resiliency during unprecedented situations. By leveraging the power of the cloud with revolutionary s...
Today, many public safety organizations are adopting cloud-based solutions to deliver more reliable 9-1-1 services and strengthen emergency response resiliency during unprecedented situations. By leveraging the power of the cloud with revolutionary systems like NG9-1-1, public safety agencies can improve the speed and accuracy of emergency response across the nation.
But how does one go about harnessing this power? The answer is Amazon Web Services (AWS), a powerful cloud computing platform...
Jan 14, 2023
LOGAN COUNTY, W. Va. -- (NGA), the source for complete, customizable, and reliable Next
Generation 9-1-1 (NG9-1-1) solutions today announced the successful delivery of the first
"live" Next Ge...
LOGAN COUNTY, W. Va. -- (NGA), the source for complete, customizable, and reliable Next
Generation 9-1-1 (NG9-1-1) solutions today announced the successful delivery of the first
"live" Next Generation i3 Real-Time Text (RTT) call in Logan County, West Virginia on the
Verizon network....
Jan 09, 2023
9-1-1 is a lifeline to those in need, so it's essential that all emergency response and 9-1-1 communication services are as reliable and efficient as possible. On December 22nd, 2022, the Federal Communications Commission (FCC) released a Notice...
9-1-1 is a lifeline to those in need, so it's essential that all emergency response and 9-1-1 communication services are as reliable and efficient as possible. On December 22nd, 2022, the Federal Communications Commission (FCC) released a Notice of Proposed Rulemaking (NPRM) to improve the accuracy of wireless 9-1-1 calls and texts for NG9-1-1 capable Public Safety Answering Points (PSAPs).
The recently approved document lists proposals and requirements to help modernize 9-1-1 wireless se...