Press Releases & Publications
Oct 06, 2025
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to...
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to their proactive move to a modern Next Generation 911 (NG911) system in 2023, the parish demonstrated the life-saving resilience of upgrading from outdated legacy infrastructure.
Livingston Parish’s NG911 Advantage
During the widespread 911 serv...
Aug 11, 2025
Cloud-based NG9-1-1 platform will replace aging infrastructure, enabling faster, more accurate emergency response across the region.
MONROVIA, CA — (Aug. 11, 20025) — NGA today announced four counties across West Virginia — including Mas...
Cloud-based NG9-1-1 platform will replace aging infrastructure, enabling faster, more accurate emergency response across the region.
MONROVIA, CA — (Aug. 11, 20025) — NGA today announced four counties across West Virginia — including Mason, Pendleton, Raleigh, and Grant — have selected the company to bring advanced, cloud-based Next Generation 9-1-1 (NG9-1-1) technology to modernize local emergency response systems and strengthen public safety operations, enabling faster, more accur...
Aug 04, 2025
New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network
TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a ma...
New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network
TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a major step in modernizing the County’s emergency communications infrastructure to support faster, more resilient and more precise response capabilities.
The NG911 system will replace decades-old legacy infrastructure and will simultaneously support...
Jun 16, 2025
Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution
Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appoi...
Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution
Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appointment of Howard Tien as Director of Product Implementation. Tien will lead California’s NG911 deployment, serving as the strategic liaison between NGA, the California Governor’s Office of Emergency Services (Cal OES) and public safety answering poin...
May 07, 2025
MONROVIA, CA (May 8, 2025) — NGA, a leading provider of Next Generation 9-1-1 (NG911) solutions, today announced the launch of its Public Safety Product Council, a strategic advisory group established to align the company’s technology roadmap with th...
MONROVIA, CA (May 8, 2025) — NGA, a leading provider of Next Generation 9-1-1 (NG911) solutions, today announced the launch of its Public Safety Product Council, a strategic advisory group established to align the company’s technology roadmap with the evolving needs of public safety agencies across the U.S. and internationally.
NG911 represents a critical shift from outdated analog infrastructure to modern digital systems capable of handling text, video, and real-time data alongsid...
Apr 17, 2025
MONROVIA, CA. (April 17, 2025) – is proud to announce the appointment of Ben Johnson as Senior Project Manager, further strengthening the company’s leadership as it continues to scale next-generation 9-1-1 services nationwide.
Ben brings near...
MONROVIA, CA. (April 17, 2025) – is proud to announce the appointment of Ben Johnson as Senior Project Manager, further strengthening the company’s leadership as it continues to scale next-generation 9-1-1 services nationwide.
Ben brings nearly two decades of project management experience in the public safety and technology sectors, including senior roles at Motorola Solutions and Airbus DS Communications. He led the delivery of emergency communications platforms, most notably overseeing...
Aug 27, 2024
Manila, Philippines – On August 16, 2024, NGA 911 LLC in collaboration with Department of the Interior and Local Government “DILG”, PLDT, and Emergency 911 National Office “E911NO” deployed the Next Generation of 911 to the Philippine National Police...
Manila, Philippines – On August 16, 2024, NGA 911 LLC in collaboration with Department of the Interior and Local Government “DILG”, PLDT, and Emergency 911 National Office “E911NO” deployed the Next Generation of 911 to the Philippine National Police revolutionizing emergency response for all police emergencies serving the 120 million citizens of the Philippines. There are more than 25 million calls for emergency service across the Philippines.
The deployment includes the full NEXiS...
Apr 11, 2024
Monrovia, CA, April 11, 2024 – Next Generation Advanced (NGA) extends heartfelt congratulations to Eric Caddy on his recent appointment to represent Commercial Providers of NG911 Core Services on the NG9-1-1 Interoperability Oversight Commission (NIO...
Monrovia, CA, April 11, 2024 – Next Generation Advanced (NGA) extends heartfelt congratulations to Eric Caddy on his recent appointment to represent Commercial Providers of NG911 Core Services on the NG9-1-1 Interoperability Oversight Commission (NIOC). Eric's appointment further strengthens NGA's commitment to advancing interoperability and security in NG9-1-1 systems across North America and beyond.
As the independent oversight governance body for NG9-1-1 Public Key Infrastructure (PKI...
Feb 12, 2024
Monrovia, CA – Next Generation Advanced (NGA), a leader in public safety and emergency communication technology, is thrilled to announce its recognition as one of the "Top 10 Public Safety Solutions Providers of 2023" by govCIO Outlook Magazine.
T...
Monrovia, CA – Next Generation Advanced (NGA), a leader in public safety and emergency communication technology, is thrilled to announce its recognition as one of the "Top 10 Public Safety Solutions Providers of 2023" by govCIO Outlook Magazine.
The prestigious award highlights NGA's commitment to revolutionizing public safety communications through innovative technology and steadfast dedication to ensuring the safety and well-being of citizens worldwide.
NGA's cutting-edge NEXiS solutions s...
Oct 09, 2023
MONROVIA, Calif., October 9, 2023 (GLOBE NEWSWIRE) – Next Generation Advanced (NGA) is pleased to announce the appointment of Eric Caddy as the Executive Vice President of Corporate Strategy. With over 23 years of experience in public safety, Eric’s...
MONROVIA, Calif., October 9, 2023 (GLOBE NEWSWIRE) – Next Generation Advanced (NGA) is pleased to announce the appointment of Eric Caddy as the Executive Vice President of Corporate Strategy. With over 23 years of experience in public safety, Eric’s especially strong background in call-handling solutions will help catapult NEXiSConnect across the United States.
Prior to Eric's service to 911 he served our country in the U.S. Marine Corps for thirteen years, including a decade as a non-commissio...