News and Resources
Sep 08, 2021
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might n...
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might not know that the NG911 system has all but replaced traditional structures.
The transition to Next Generation 911 (NG911) may have already begun depending on where you live. Across the U.S., many emergency telecommunication agencies, first respond...
Aug 23, 2021
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International...
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International 2021 Conference.
"We are honoring Gauge and what was achieved through the education of how to use 9-1-1, lives were saved. Without the training of 9-1-1 For Kids ®, an emergency situation would create confusion. But you’d be shocked at how calm th...
Aug 18, 2021
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, thi...
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, this is where NG9-1-1 comes in!
NG9-1-1, also known as Next Generation 911, is the next step in the evolution of emergency and public safety services. This system was developed with the purpose of replacing traditional 911 systems and providing insta...
Aug 13, 2021
Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology.
For nearly 23 years, Barb has held severa...
Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology.
For nearly 23 years, Barb has held several leadership positions in customer service, network engineering, strategy, operations, external affairs, and most recently, public sector sales, where her team drove business growth innovation through software-defined networking, Fiber, 5G, IoT, Clou...
Jul 23, 2021
Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region.
Freeman brings a wealth of knowledge to the NGA 911...
Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region.
Freeman brings a wealth of knowledge to the NGA 911 team and the company’s customers. Freeman’s career has spanned 37 years of 9-1-1 milestones from basic 9-1-1 to Enhanced ALI, Wireless Phase I & II, Text-to-911, and now Next Generation 9-1-1 (NG9-1-1). In conjunction with six years of service to t...
Jun 23, 2021
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through...
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through when they need it most.
While the industry pushes for upgrades in technology to mitigate downtimes, the recently introduced [Emergency Reporting Act](https://homelandprepnews.com/stories/64192-emergency-reporting-act-introduced-in-congress/#:~:te...
May 06, 2021
You asked, we answered!
Question: Can I deploy Next Generation 9-1-1 without a statewide plan?
Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had...
You asked, we answered!
Question: Can I deploy Next Generation 9-1-1 without a statewide plan?
Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had an NG9-1-1 plan in place, and there are more on the way.
PSAPs in states that have not adopted an NG9-1-1 plan may feel that a lack of coordination and funding at the state level will be another barrier to bringing nex gen to their communities. But...
May 04, 2021
You asked, we answered! Q&A from our recent conversations.
Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right?
A: No! You are not reliant on your incumbent ILEC for the last...
You asked, we answered! Q&A from our recent conversations.
Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right?
A: No! You are not reliant on your incumbent ILEC for the last mile.
NGA 911 provides the highest level of availability of any NG9-1-1 solutions provider. To engineer a service providing virtually no downtime, diversity of network connections to the endpoints (the "last mile") is essential. We use multiple se...
Mar 04, 2021
Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market?
*Now you might be thinking, Wait, what? I thought NGA 911 was a new company.*
**Young, but not new to Public Safety.**
We got our start in...
Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market?
*Now you might be thinking, Wait, what? I thought NGA 911 was a new company.*
**Young, but not new to Public Safety.**
We got our start in 2015 when NGA 911 CEO and co-founder Don Ferguson developed an application that created a bridge between at-risk youth and the resource officers assigned to their schools. The app, kind of an "easy button," connected kids to officers any time, night,...
Mar 01, 2021
For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a...
For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a fraction of our nation’s Public Safety Answering Points (PSAPs) have been able to adopt this technology.
It’s time for a nationwide upgrade. If you are interested in deploying a cloud-based solution or need help talking to your elected officials...