Why Use AWS Cloud Computing for NG911?

Posted in All, NGA911 on Oct 06, 2021

It is important for NG9-1-1 providers to have a reliable and secure infrastructure with the ability to scale. If you're familiar with this innovative emergency response system, you may be wondering why use AWS cloud computing for NG911?

Cloud computing is a term that's been thrown around a lot in the past few years. AWS cloud computing for NG911 is a platform that governments throughout the U.S. rely on as they work to implement Next Generation 911 nationwide.

In this blog post, our team at NGA 911 will cover:

  • What is AWS
  • What is AWS cloud computing
  • Why use AWS cloud computing for NG911

What Exactly is AWS?

AWS stands for Amazon Web Services. It's a platform made up of various cloud-computing products and solutions. As a fully comprehensive platform, AWS has been widely adopted by countless companies, agencies, and organizations nationally and globally.

The purpose of AWS is to provide revolutionary services and products such as:

  • Storage
  • Networking
  • Servers
  • Remote Computing
  • Email
  • Mobile Development
  • Security

As a cloud-based platform, AWS can easily support emergency response systems and disaster recovery architectures. This solution plays a vital role in helping modernize and automate public safety organizations such as ECCs and other 911 telecommunications agencies.

NGA 911 proudly partners with AWS to offer a cloud-based NG911 infrastructure designed for maximum security and efficiency. Amazon Web Services (AWS) is the leading provider of cloud computing solutions for Federal, State, and Local Governments across America.

What is AWS Cloud Computing?

Cloud computing is the instant delivery of valuable IT resources over the web using pay-as-you-go pricing. With this AWS service, 911 telecommunications, and other emergency response organizations can easily access technology to implement revolutionary systems like NG9-1-1.

With modern IT solutions readily available with AWS cloud computing, public safety personnel can implement and deploy emergency services in a matter of minutes. This means that 911 response systems can work as quickly as possible to save more lives.

It also means that NGA 911 can offer software that doesn't require time-consuming installations that can take away from serving and protecting the public.

Why AWS Cloud Computing is Important for NG911

As public safety agencies respond to major incidents, the ability to receive real-time data from the field is vital. AWS cloud computing for NG911 technology helps streamline massive amounts of information coming into ECCs (Emergency Call Centers).

When paired with the Next Generation 911 system, the software allows for PSAPs (Public Safety Answering Points) and dispatchers to take action. By partnering with Amazon Web Services, NGA 911 can provide NG9-1-1 reliable and adaptable solutions across various regions and time zones.

Cloud computing paired with NG911 also means that emergency response agencies can better integrate new technologies such as:

  • Videos
  • Photos
  • Real-Time Text Messaging
  • Automatic Crash Notification
  • Digital Map Caller Location

Why Use AWS Cloud Computing for NGA 911 Services?

With the communication changes that come with cell phones and instant messaging, 911 systems must adapt to keep up with immediate needs.

As the leading provider in cloud-based emergency telecommunications software, NGA 911 is on a mission to streamline both sides of the 911 call.

By utilizing AWS cloud computing, our NG9-1-1 solutions offer more effective emergency response and public safety through:

  • System Resiliency
  • Accurate Call Routing
  • Improved Cybersecurity

NG911 Implementation With The AWS Cloud

Amazon Web Services is the cloud-based platform on which NGA 911's developers created our Software as a Solution (SaaS). By leveraging the AWS cloud, we can provide emergency personnel with powerful technology that doesn't require physical equipment at installation.

Our Next Generation 911 SaaS model is deployed in the AWS Cloud. This makes it easier to implement the NG9-1-1 system for countless organizations across the country.

By doing so, we can provide ECCs and PSAPs with greater:

  • Availability
  • Flexibility
  • Scalability

At NGA 911, we've designed our AWS cloud SaaS to exceed the needs of emergency telecommunicators. With powerful cloud storage capabilities, it can deliver critical information in an easily accessible manner that can help keep everyone safe.

Why Move Emergency Systems to The Cloud?

More and more 911 organizations are migrating their systems to cloud-based solutions. Moving emergency systems like NG911 to the Cloud is a great way for public safety personnel to access data anywhere at any time.

It also allows 911 agencies to keep up with demand. Agencies won't need to worry about building their own infrastructure that could take months or even years.

When serving the public and protecting property, every minute counts!


The next step in revolutionizing emergency response and public safety is here. Next Generation 911 systems are making it easier for 911 callers to connect with emergency response personnel when they need help most.

AWS cloud computing helps power these NG911's transformative services by providing disaster-resilient storage of critical data that can be accessed anywhere and anytime.

Do you want to learn more about AWS cloud computing for NG911?

Connect with our NGA 911 team today!