NG9-1-1 Back to Basics: What Is An ESInet?

Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated technology to respond to crises in a new millennium.

It’s time for a nationwide upgrade, and NGA 911 is committed to bringing NG9-1-1 to communities around the world. If you are interested in deploying NG9-1-1 in your area, this Back to Basics series will give you the information you need to understand the fundamental elements of NG9-1-1.

So what is an ESInet, and how will it transform PSAPs across the country?

The Roadmap For NG9-1-1

In previous posts, we’ve explained that NG9-1-1 gives PSAPs the data that they need to respond to emergencies quickly and effectively. Some exciting tools include accurate location reporting, reduction in network outages, and real-time text, photo, and video submissions. These benefits are delivered through a series of software elements called Next Generation Core Services, or NGCS.

If NGCS are the building blocks of a 21st Century emergency hotline, the Emergency Services IP Network (ESInet) is the new roadmap. When you deploy NG9-1-1 in your community, your ESInet will become the infrastructure that ties all of those modern software elements together, creating a clear, secure connection between 9-1-1 dispatchers and the residents that rely on them.

The ESInet is also a conduit for multichannel communication, giving PSAPs the ability to respond to emergencies with 21st Century telecommunication tools. Without it, NG9-1-1 providers would not be able to offer NGCS on a stable, cloud-based network.

Are you ready for Next Gen 9-1-1? Check out our News section to read more of this series, or contact us with any questions you may have. It is our pleasure to assist!