The NG911 Institute: A Brief Introduction

Posted on Sep 06, 2022

In these unprecedented times, the demands for more efficient and reliable emergency response are higher than ever. With measures such as the NG9-1-1 initiative throughout the country, public safety personnel and local and federal governments are working together to bolster 911 services in every community. 

One organization at the forefront of this effort is the NG911 Institute. This non-profit organization's mission is to support and aid the Congressional NextGen 9-1-1 Caucus in the rapid implementation of Next Generation 911 (NG911) in emergency call centers and other agencies across the United States. 

NGA has created this blog as a brief introduction as a proud sponsor of the NG911 Institute and provider of the Next Generation 911 system. In this article, our team will cover:

  • What the NG911 Institute is

  • NG911 Institute's mission 

  • The Congressional NextGen 9-1-1 Caucus

  • The importance of the NG911 Institute 


What is the NG911 Institute?

The NG9-1-1 Institute is a not-for-profit 501(c)(3) organization that works to promote the deployment of advanced 9-1-1 and Next Generation 9-11 services throughout the nation. They work closely with the Congressional NG911 Caucus to ensure that these vital services are available to citizens, communities, and first responders. 

The Institute was founded in 2003 and has served as a valuable resource for Members of Congress and their staff ever since.


NG911 Institute Continued

The NG9-1-1 Institute comprises members from all over the country who are committed to improving emergency response and advancing Next Generation 911 solutions

Active members of the organization include:

  • Public safety officials 

  • Telecommunication and 911 industry professionals

  • Academia 

  • Policymakers

  • Concerned citizens 

The NG911 Institute is overseen by a Board of Directors of fifteen members representing all national public safety organizations and associations such as APCO, NENA, and NASNA. These members also represent telecommunications companies and the general public. 


The NG911 Institute's Mission 

The NG911 Institute's mission is to provide the resources and education necessary to help emergency response organizations transition to Next Generation 911. They offer training and resources that help centers update their technology and improve their service. 

The NG911 Institute's mission is to provide the resources necessary to help educate Congressional Members and staff about the Next Generation 911 system and issues that could impact successful implementation. The Institute's mission also involves providing resources to help train telecommunications agencies and emergency call centers about updated technology and improve their services. 


Understanding the Importance of the NG911 Institute

The NG911 Institute's primary objective is to help emergency response services across the nation implement Next Generation 911. NG911 is an upgrade to the current 911 system that will allow callers in need to send text, photos, and videos directly to 911 dispatchers. This direct communication will help dispatchers provide a more accurate response to emergencies.

The NG911 Institute was founded by 911 professionals who saw the need for this type of technology. They recognized that NG911 could help improve emergency response times with the potential to save more lives.

The NG911 Institute is essential because it provides resources and support to all public safety agencies as they implement NG911 technology. The NG911 Institute also advocates for NG911 at the state and federal levels.


In Conclusion 

The NG9-1-1 Institute is committed to helping all parties involved in improving the nation's emergency response by supporting the rapid and successful implementation of Next Generation 911. At NGA, we proudly sponsor this influential non-profit organization and its mission to provide more accessible and effective 911 services to every individual and community. 

Are you looking to learn more about the NG911 Institute and its role in the next generation of emergency response? 


If so, connect with our NG911 providers and experts at NGA today