News and Resources
Dec 19, 2022
In a 9-1-1 disaster, emergency responders must have the most up-to-date technology to help them handle the situation. That's where NG9-1-1 comes in. NG9-1-1, or Next Generation 9-1-1, is a modern emergency telecommunications system created to support...
In a 9-1-1 disaster, emergency responders must have the most up-to-date technology to help them handle the situation. That's where NG9-1-1 comes in. NG9-1-1, or Next Generation 9-1-1, is a modern emergency telecommunications system created to support our fast-paced, digital society and adapt with the ever-evolving communication mediums.
With over 80 percent of 9-1-1 calls now coming from smartphones and other wireless devices, an updated emergency telecommunications system is more essent...
Dec 16, 2022
LOGAN COUNTY, W. Va. – Next Generation Advanced (NGA) and Verizon announced today that they have deployed the nation’s first National Emergency Number Association (NENA) i3 End State in Logan County, West Virginia.
This first-in-the-nation, end-to...
LOGAN COUNTY, W. Va. – Next Generation Advanced (NGA) and Verizon announced today that they have deployed the nation’s first National Emergency Number Association (NENA) i3 End State in Logan County, West Virginia.
This first-in-the-nation, end-to-end Next Generation 9-1-1 (NG9-1-1) deployment is a model for how originating service providers, NG9-1-1 providers, and public safety stakeholders should prioritize and implement NG9-1-1 for consumers across the country.
Verizon Wireless’s 9-1-1...
Dec 08, 2022
9-1-1 is one of the most important numbers in the country. It's the number that connects citizens with emergency responders when they need help. And, thanks to a government initiative, our nation's emergency response systems are getting a major upgra...
9-1-1 is one of the most important numbers in the country. It's the number that connects citizens with emergency responders when they need help. And, thanks to a government initiative, our nation's emergency response systems are getting a major upgrade.
More and more local and federal jurisdictions are switching to NG9-1-1 to improve communication during emergencies, natural disasters, and other incidents. With nearly 80% of 9-1-1 calls now coming from smartphones and smart devices, it's more...
Nov 14, 2022
NG9-1-1 is revolutionizing the public safety landscape as we know it. With emergency callers being more mobile now than ever before, dispatchers equipped with
outdated 911 systems are unable to meet the demands of today’s digital society...
NG9-1-1 is revolutionizing the public safety landscape as we know it. With emergency callers being more mobile now than ever before, dispatchers equipped with
outdated 911 systems are unable to meet the demands of today’s digital society.
As the first line of communication during an emergency, switching to updated infrastructures with Next Generation 911 technology is essential for dispatchers to provide quick and effective response services to every American community. ...
Nov 03, 2022
Public Safety Answering Points (PSAPs) are the first emergency response line for millions of citizens across the United States. For PSAPs to provide efficient and effective 911 services, they must be equipped with the most reliable and modernized eme...
Public Safety Answering Points (PSAPs) are the first emergency response line for millions of citizens across the United States. For PSAPs to provide efficient and effective 911 services, they must be equipped with the most reliable and modernized emergency response system, like NG9-1-1.
NG911 is the next generation in emergency response, and this infrastructure allows PSAPs to receive and process information from citizens as the incident occurs. NG911 also provides agencies with the roadmap...
Oct 30, 2022
When receiving or making a call, you may have seen “RTT” or “T” on your phone’s screen. RTT is an acronym that stands for “Real-Time Text,” and is an essential capability feature made possible with NG9-1-1.
When paired with the NG911 infrastructu...
When receiving or making a call, you may have seen “RTT” or “T” on your phone’s screen. RTT is an acronym that stands for “Real-Time Text,” and is an essential capability feature made possible with NG9-1-1.
When paired with the NG911 infrastructure, RTT for 911 allows PSAPs (Public Safety Answering Points) to communicate more effectively with citizens in need. Real-Time text is often used by smartphone users who are hard of hearing, deaf, or have speech limitations and can be vital for these...
Oct 19, 2022
911 trunks are a vital part of our nation's emergency response infrastructure. Public Safety Answering Points (PSAPs) handle millions of calls each year, and 911 trunks are essential to ensuring that every one of those calls is answered. But not ever...
911 trunks are a vital part of our nation's emergency response infrastructure. Public Safety Answering Points (PSAPs) handle millions of calls each year, and 911 trunks are essential to ensuring that every one of those calls is answered. But not every call that reaches dispatchers is an emergency. Unfortunately, 911 call centers are overloaded due to communication technology advancements.
The influx of non-emergency phone calls is putting a strain on the current 911 system, leaving actua...
Oct 12, 2022
In today's fast-paced, digital world, we rely on cloud-based technology for just about everything. So it is no surprise that the public safety industry is transitioning to more modernized solutions to help improve how they deliver emergency response...
In today's fast-paced, digital world, we rely on cloud-based technology for just about everything. So it is no surprise that the public safety industry is transitioning to more modernized solutions to help improve how they deliver emergency response services. One of the most promising of these solutions is NG9-1-1 cloud-based calling.
In this blog from our trusted NG911 providers and experts at NGA, we'll discuss cloud-based calling with NG911 and how it's changing emergency response fo...
Oct 06, 2022
When most people think about emergency response, they think about the 9-1-1 system. While it has been around for decades, the current 911 infrastructure was not designed to handle the emergency communication needs of our digital society.
With rapid...
When most people think about emergency response, they think about the 9-1-1 system. While it has been around for decades, the current 911 infrastructure was not designed to handle the emergency communication needs of our digital society.
With rapid technological advances, especially within the last twenty years, we can now provide a better solution that will meet the needs of emergency responders and citizens alike. That solution is NG9-1-1.
In this blog, our trusted NG911 providers and exper...
Sep 26, 2022
The digital communications landscape is evolving rapidly, driving the high demand for more efficient and effective emergency response services. With the nationwide NG9-1-1 implementation initiative, PSAPs (public safety answering points) and other 91...
The digital communications landscape is evolving rapidly, driving the high demand for more efficient and effective emergency response services. With the nationwide NG9-1-1 implementation initiative, PSAPs (public safety answering points) and other 911 telecommunications agencies will access updated wireless multimedia communications technology.
Much of the Legacy 911 infrastructure that supports emergency calls has remained the same since the first 911 call was placed in February 1968. G...