Press Releases & Publications
Nov 10, 2026
MANILA, Philippines — The Philippines’ emergency response system could serve as a blueprint for similar services in Cambodia and Vietnam, as the US-based company behind the country’s Unified 911 system looks to expand its operations across Southeast...
MANILA, Philippines — The Philippines’ emergency response system could serve as a blueprint for similar services in Cambodia and Vietnam, as the US-based company behind the country’s Unified 911 system looks to expand its operations across Southeast Asia.
Next Generation Advanced (NGA) 911 said government officials from both countries had expressed interest in the Philippines’ experience in modernizing its emergency response system.
Nov 08, 2026
he country’s Unified 911 emergency response system is 90% to 95% complete, with technology provider NGA 911 targeting full implementation before the end of 2026, the company said.
The rollout covers 11 regions and integrates emergency call handling,...
he country’s Unified 911 emergency response system is 90% to 95% complete, with technology provider NGA 911 targeting full implementation before the end of 2026, the company said.
The rollout covers 11 regions and integrates emergency call handling, case management, dispatch, mapping, and responder location tracking.
Oct 30, 2026
From January to March, the crisis will worsen significantly, with roughly 79 provinces projected to experience full drought. Critical water shortages and severe agricultural damage follow.
From January to March, the crisis will worsen significantly, with roughly 79 provinces projected to experience full drought. Critical water shortages and severe agricultural damage follow.
Oct 30, 2026
Wazzup Pilipinas!?
Super El Niño is here.
It crept in this October and will reach its peak progression in December, after which the country will experience a long dry spell, extreme heat and rainfall deficiency.
Wazzup Pilipinas!?
Super El Niño is here.
It crept in this October and will reach its peak progression in December, after which the country will experience a long dry spell, extreme heat and rainfall deficiency.
Oct 15, 2026
Barangay security officers, locally referred to as barangay tanod, may now be deployed to patrol private and public schools as part of the measures to ensure the safety of students and learning spaces.
This is contained in the memorandum of agreemen...
Barangay security officers, locally referred to as barangay tanod, may now be deployed to patrol private and public schools as part of the measures to ensure the safety of students and learning spaces.
This is contained in the memorandum of agreement signed between Department of the Interior and Local Government (DILG) Secretary uanito Victor “Jonvic’’ Remulla and Department of Education (DepEd) Secretary Sonny Angara.
Oct 12, 2026
Every PSAP director eventually gets asked the same question by a board, a county manager, or a budget committee: why isn't your call handling system in the cloud yet.
That question deserves a real answer, not a sales pitch either direction. Cloud...
Every PSAP director eventually gets asked the same question by a board, a county manager, or a budget committee: why isn't your call handling system in the cloud yet.
That question deserves a real answer, not a sales pitch either direction. Cloud and on-premises call handling are both legitimate architectures. The right choice depends on your facility, your staffing model, your network, your regulatory environment, and how your agency actually plans to operate five years from now.
This p...
Oct 05, 2026
"i3 compliant" gets used to describe a lot of things that are not actually i3 compliant.
Every PSAP director has seen the term in an RFP response, a vendor slide deck, or a state grant application. It sounds like a fixed checkbox: either a system...
"i3 compliant" gets used to describe a lot of things that are not actually i3 compliant.
Every PSAP director has seen the term in an RFP response, a vendor slide deck, or a state grant application. It sounds like a fixed checkbox: either a system is i3 compliant or it isn't. In practice, i3 compliance is a layered set of technical behaviors, and a system can satisfy some of them while still routing calls the old way underneath.
This piece breaks down what NENA's i3 standard actually asks...
Oct 05, 2026
In times of disaster or acute distress, every second counts. For years, emergency hotlines across the Philippines—from local barangay response units and municipal disaster risk reduction management offices (MDRRMOs) to national emergency services lik...
In times of disaster or acute distress, every second counts. For years, emergency hotlines across the Philippines—from local barangay response units and municipal disaster risk reduction management offices (MDRRMOs) to national emergency services like Executive Order No. 56’s Emergency Hotline 911—have relied primarily on voice calls.
When a citizen dials for help during an emergency, telecommunicators take down details manually, locate the incident based on landmark descriptions, and coordinat...
Sep 28, 2026
A call handling system is the one piece of technology a telecommunicator touches on every single call, so getting the evaluation right matters more than almost any other 911 procurement decision.
A call handling system (CHS) typically stays in pl...
A call handling system is the one piece of technology a telecommunicator touches on every single call, so getting the evaluation right matters more than almost any other 911 procurement decision.
A call handling system (CHS) typically stays in place for many years, which means the choice made this cycle will carry a PSAP through several technology generations, several vendor mergers, and whatever comes after the current wave of NG911 rollouts. That is a long time to live with the wrong fit....
Sep 23, 2026
An EIDO, or Emergency Incident Data Object, is a standardized JSON package that
carries everything one system currently knows about a single emergency incident, and hands it
to another system in a format both sides understand. NENA's own glossary d...
An EIDO, or Emergency Incident Data Object, is a standardized JSON package that
carries everything one system currently knows about a single emergency incident, and hands it
to another system in a format both sides understand. NENA's own glossary defines it as "a JSON- based object that is used to share emergency incident information between and among
authorized entities and systems." In plain operational terms, the EIDO replaces the old serial
cable between call handling equipment and dispa...