Blogs
Oct 20, 2021
Telecommunicators and dispatchers are the very first responders to answer the call when an emergency strikes. The work is often equally stressful, demanding, and rewarding.
Additionally, public safety organizations and call centers are experienci...
Telecommunicators and dispatchers are the very first responders to answer the call when an emergency strikes. The work is often equally stressful, demanding, and rewarding.
Additionally, public safety organizations and call centers are experiencing major shifts in their telecommunications systems, technology, and protocols with the implementation of NG911 nationwide.
As telecommunicators learn to adjust to Next Generation 911, public safety agencies can help them adapt with less mental s...
Oct 14, 2021
In an emergency, every second counts. Depending on the particular situation, contacting 911 via phone call may not be an option. Real-time text, or RTT, is a capability included with NG911 solutions. As a leading provider of Next Generation 911 Core...
In an emergency, every second counts. Depending on the particular situation, contacting 911 via phone call may not be an option. Real-time text, or RTT, is a capability included with NG911 solutions. As a leading provider of Next Generation 911 Core Services, NGA 911 offers RTT to help public safety agencies respond to emergencies more efficiently.
RTT can be used by anyone, at any time, as long as you have the app on your smartphone, tablet, or smartwatch. NGA 911’s customizable software ea...
Oct 06, 2021
It is important for NG9-1-1 providers to have a reliable and secure infrastructure with the ability to scale. If you're familiar with this innovative emergency response system, you may be wondering why use AWS cloud computing for NG911?
Cloud comp...
It is important for NG9-1-1 providers to have a reliable and secure infrastructure with the ability to scale. If you're familiar with this innovative emergency response system, you may be wondering why use AWS cloud computing for NG911?
Cloud computing is a term that's been thrown around a lot in the past few years. AWS cloud computing for NG911 is a platform that governments throughout the U.S. rely on as they work to implement Next Generation 911 nationwide.
**In this blog post, our team...
Sep 29, 2021
Imagine that when a caller connects to 9-1-1, they can send information to dispatchers about an emergency through videos, text messages, or photos. With Next Generation 911, the sharing of multimedia for emergency response is a reality only made poss...
Imagine that when a caller connects to 9-1-1, they can send information to dispatchers about an emergency through videos, text messages, or photos. With Next Generation 911, the sharing of multimedia for emergency response is a reality only made possible through an NG911 ESInet.
ESInets are the backbone of the Next Generation 911 system (NG911 or NG9-1-1). Public safety agencies across the nation can build services for more efficient and effective emergency response with an NG911 ESInet in pl...
Sep 22, 2021
NG911 standards are the future of emergency response. Next Generation 911 is more than just a new communications system. These requirements will be the backbone of an entirely new and improved emergency technology that can save more lives and propert...
NG911 standards are the future of emergency response. Next Generation 911 is more than just a new communications system. These requirements will be the backbone of an entirely new and improved emergency technology that can save more lives and property across the nation.
NG911 is an emerging system designed to manage emergency calls and respond to situations more quickly and effectively. It's also set to offer more improvements to current 911 systems.
With Next Generation 911's standards,...
Sep 15, 2021
NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide telecommunicators like you with the to...
NG911 is a new communication technology that will revolutionize the way telecommunicators communicate with first responders and the general public during an emergency. Next Generation 911 was designed to provide telecommunicators like you with the tools needed to make your job more effective and efficient.
NG911 also benefits PSAP and emergency communication centers that can now process calls faster, reducing response times for first responders in the field. Next Generation 911 is transformin...
Sep 08, 2021
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might n...
As an emergency first responder, you know better than anyone that every single individual benefits from 911 services and technology. While you may understand that modern and reliable technology is essential for the public safety industry, you might not know that the NG911 system has all but replaced traditional structures.
The transition to Next Generation 911 (NG911) may have already begun depending on where you live. Across the U.S., many emergency telecommunication agencies, first respond...
Aug 23, 2021
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International...
In San Antonio, TX on August 17th, 2021, 10-year-old Gauge Lynde and 9-1-11 dispatcher Irene Jordan (Upton County Sheriffs) received the 9-1-1 Local Heroes Award Medal of Honor presented by NGA 911 and 9-1-1 For Kids ® during the APCO International 2021 Conference.
"We are honoring Gauge and what was achieved through the education of how to use 9-1-1, lives were saved. Without the training of 9-1-1 For Kids ®, an emergency situation would create confusion. But you’d be shocked at how calm th...
Aug 18, 2021
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, thi...
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, this is where NG9-1-1 comes in!
NG9-1-1, also known as Next Generation 911, is the next step in the evolution of emergency and public safety services. This system was developed with the purpose of replacing traditional 911 systems and providing insta...
Jun 23, 2021
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through...
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through when they need it most.
While the industry pushes for upgrades in technology to mitigate downtimes, the recently introduced [Emergency Reporting Act](https://homelandprepnews.com/stories/64192-emergency-reporting-act-introduced-in-congress/#:~:te...