If you oversee a PSAP (Public Safety Answering Point) or another 911 telecommunications agency, then you’re likely familiar with NG9-1-1 (Next Generation 911). With the Next Generation 911 initiative in place across the nation, emergency response age...
If you oversee a PSAP (Public Safety Answering Point) or another 911 telecommunications agency, then you’re likely familiar with NG9-1-1 (Next Generation 911). With the Next Generation 911 initiative in place across the nation, emergency response agencies must follow NG911 compliance regulations to upgrade their current 911 systems to fully digital infrastructures capable of transmitting vital information through multimedia sharing.
Transitioning to a new system is never easy, especially whe...