Press Releases & Publications

Philippines launches unified 911: One number for all emergencies

Sep 06, 2025

Beginning 11 September 2025, Filipinos facing emergencies will only need to dial 911. The Department of the Interior and Local Government (DILG) announced the rollout of Unified 911, a single hotline replacing more than 30 local emergency numbers nat...
Beginning 11 September 2025, Filipinos facing emergencies will only need to dial 911. The Department of the Interior and Local Government (DILG) announced the rollout of Unified 911, a single hotline replacing more than 30 local emergency numbers nationwide. Officials said the move fulfills President Ferdinand R. Marcos Jr.’s directive to strengthen family and community safety under the Bagong Pilipinas agenda.
‘Help is on the way’: Unified 911 to be language-sensitive, targets 5-min response

Sep 06, 2025

The Department of the Interior and Local Government (DILG) will officially launch the Unified 911 emergency system on September 11, not only to provide faster and more reliable access to life-saving assistance but also to integrate various languages...
The Department of the Interior and Local Government (DILG) will officially launch the Unified 911 emergency system on September 11, not only to provide faster and more reliable access to life-saving assistance but also to integrate various languages to reach every Filipino who needs help across the country. In a press release Friday, Interior Secretary Jonvic Remulla said the Unified 911 service will be free, available 24/7, and is sensitive to the language most used and understood by the cal...
Unified 911 to launch nationwide on September 11, 2025 — DILG

Sep 05, 2025

Filipinos in emergency situations will only need to dial one number—911—for urgent assistance as the Department of the Interior and Local Government (DILG) is set to launch the Unified 911 system on September 11. In a statement on Friday, the DILG...
Filipinos in emergency situations will only need to dial one number—911—for urgent assistance as the Department of the Interior and Local Government (DILG) is set to launch the Unified 911 system on September 11. In a statement on Friday, the DILG said the Unified 911 is a single hotline that replaces more than 30 local emergency numbers. 
DILG collaborates with MMDA to launch ‘unified 911’ soon

Sep 04, 2025

The Metropolitan Manila Development Authority (MMDA) is extending its support to the Department of the Interior and Local Government (DILG) for a new initiative named ‘Unified 911,’ which is set to launch this month. On Wednesday, September 3, MMD...
The Metropolitan Manila Development Authority (MMDA) is extending its support to the Department of the Interior and Local Government (DILG) for a new initiative named ‘Unified 911,’ which is set to launch this month. On Wednesday, September 3, MMDA Chairman Romando Artes and DILG Secretary Jonvic Remulla convened a meeting with officials and representatives from various local government units to discuss the Unified BFP-Emergency 911 and CCTV System Integration.
Beyond the 911 Phone Call: How NG911 Turns Every Emergency Interaction into a Smarter, Faster Response

Aug 20, 2025

When dialing 911, you expect assistance to be on the way—and fast. But what actually happens behind the scenes after the call is placed and connected? For decades, emergency calls were routed based on cell towers, their locations, limited to voice-on...
When dialing 911, you expect assistance to be on the way—and fast. But what actually happens behind the scenes after the call is placed and connected? For decades, emergency calls were routed based on cell towers, their locations, limited to voice-only communication, and often struggled with incomplete information. Today, a new era of emergency response is here thanks to Next Generation 911 (NG911). This emergency telecommunications system is modernizing how 911 calls are routed, evaluated, and...
Emergency Calls via Messaging Apps Now Available in Morong and Mambajao

Aug 12, 2025

This means calls for help can now be made via text messaging, video calls, group chats and voice calls sent through popular messaging app Facebook Messenger, with other messaging apps to follow. The Morong and Mambajao LGUs can now receive and manage...
This means calls for help can now be made via text messaging, video calls, group chats and voice calls sent through popular messaging app Facebook Messenger, with other messaging apps to follow. The Morong and Mambajao LGUs can now receive and manage messages from these apps using a single, unified platform.
911 Emergency Calls Now Possible Through Messaging Apps In These LGUs

Aug 12, 2025

Residents and visitors in Morong, Rizal, and the municipality of Mambajao in Camiguin Island can now make emergency calls using their favorite messaging apps and social media platforms. This upgrade is part of a modernization effort to streamline eme...
Residents and visitors in Morong, Rizal, and the municipality of Mambajao in Camiguin Island can now make emergency calls using their favorite messaging apps and social media platforms. This upgrade is part of a modernization effort to streamline emergency response and improve public safety in these areas.
Morong, Rizal and Mambajao, Camiguin Make Emergency Response History with First-ever Social Media 911 Calls in the Philippines

Aug 11, 2025

Residents and visitors of Morong town in Rizal and the municipality of Mambajao in Camiguin Island can now make emergency calls to their 911 command centers using their preferred messaging apps.
Residents and visitors of Morong town in Rizal and the municipality of Mambajao in Camiguin Island can now make emergency calls to their 911 command centers using their preferred messaging apps.
NGA Selected to Modernize Emergency Communications  Across Four West Virginia Counties

Aug 11, 2025

Cloud-based NG9-1-1 platform will replace aging infrastructure, enabling faster, more accurate emergency response across the region.   MONROVIA, CA — (Aug. 11, 20025) — NGA today announced four counties across West Virginia — including Mason, Pendl...
Cloud-based NG9-1-1 platform will replace aging infrastructure, enabling faster, more accurate emergency response across the region.   MONROVIA, CA — (Aug. 11, 20025) — NGA today announced four counties across West Virginia — including Mason, Pendleton, Raleigh, and Grant — have selected the company to bring advanced, cloud-based Next Generation 9-1-1 (NG9-1-1) technology to modernize local emergency response systems and strengthen public safety operations, enabling faster, more accurate respo...
911 calls via messaging apps, social media, now allowed in Morong, Rizal and Mambajao

Aug 11, 2025

Residents and visitors in Morong, Rizal, and Mambajao, Camiguin, can now contact their local 911 command centers through messaging applications and social media.
Residents and visitors in Morong, Rizal, and Mambajao, Camiguin, can now contact their local 911 command centers through messaging applications and social media.