Press Releases & Publications
May 07, 2025
MONROVIA, CA (May 8, 2025) — NGA, a leading provider of Next Generation 9-1-1 (NG911) solutions, today announced the launch of its Public Safety Product Council, a strategic advisory group established to align the company’s technology roadmap with th...
MONROVIA, CA (May 8, 2025) — NGA, a leading provider of Next Generation 9-1-1 (NG911) solutions, today announced the launch of its Public Safety Product Council, a strategic advisory group established to align the company’s technology roadmap with the evolving needs of public safety agencies across the U.S. and internationally.
NG911 represents a critical shift from outdated analog infrastructure to modern digital systems capable of handling text, video, and real-time data alongsid...
Apr 23, 2025
Emergency communication system demands are growing more complex, meaning that traditional 911 infrastructures are becoming outdated and fast. Enter NG911 (Next Generation 911)—a significant step forward that brings unparalleled technologies like AI (...
Emergency communication system demands are growing more complex, meaning that traditional 911 infrastructures are becoming outdated and fast. Enter NG911 (Next Generation 911)—a significant step forward that brings unparalleled technologies like AI (artificial intelligence), and innovative capabilities like supporting real-time video streaming and data-sharing to emergency response.
Next Generation 911 isn’t just a technological upgrade—it’s a reimagining of how public safety perso...
Apr 17, 2025
MONROVIA, CA. (April 17, 2025) – is proud to announce the appointment of Ben Johnson as Senior Project Manager, further strengthening the company’s leadership as it continues to scale next-generation 9-1-1 services nationwide.
Ben brings near...
MONROVIA, CA. (April 17, 2025) – is proud to announce the appointment of Ben Johnson as Senior Project Manager, further strengthening the company’s leadership as it continues to scale next-generation 9-1-1 services nationwide.
Ben brings nearly two decades of project management experience in the public safety and technology sectors, including senior roles at Motorola Solutions and Airbus DS Communications. He led the delivery of emergency communications platforms, most notably overseeing...
Apr 09, 2025
During an emergency, the accuracy and speed of a call make all the difference when every second counts. That’s why the transition to NG911 (Next Generation 911) is one of the most vital upgrades in public safety communications. Next Generation 911 is...
During an emergency, the accuracy and speed of a call make all the difference when every second counts. That’s why the transition to NG911 (Next Generation 911) is one of the most vital upgrades in public safety communications. Next Generation 911 isn’t just about updating current emergency systems; it’s a complete transformation of how 911 calls are received and processed and how 911 resources and personnel are dispatched.
In this blog from NGA, we’ll discuss how NG911 enhances emergency r...
Mar 24, 2025
Transitioning to Next Generation 911 (NG911) is no longer a consideration—it’s a necessity for PSAPs (public safety answering points). As 911 communication technology advances, traditional emergency systems cannot keep up with modern public safety de...
Transitioning to Next Generation 911 (NG911) is no longer a consideration—it’s a necessity for PSAPs (public safety answering points). As 911 communication technology advances, traditional emergency systems cannot keep up with modern public safety demands, like live text messaging, video calls, and real-time data sharing.
NG911 speeds up response times, boosts precision, and provides responders with better situational awareness. However, upgrading to this infrastructure requires si...
Mar 18, 2025
Today, large-scale emergencies—from pandemics to natural disasters—demand faster, highly coordinated, and more precise responses. With traditional 911 systems, however, public safety infrastructures are often outdated, overwhelmed, and lack the abili...
Today, large-scale emergencies—from pandemics to natural disasters—demand faster, highly coordinated, and more precise responses. With traditional 911 systems, however, public safety infrastructures are often outdated, overwhelmed, and lack the ability to handle modern disaster scenarios with the efficiency needed.
Thankfully, there’s Next Generation 911 (NG911)—a transformative system upgrade that revolutionizes emergency management through live multimedia communication, data-shar...
Mar 06, 2025
CAMIGUIN (PIA) — The provincial government, together with the national line agencies, reaffirmed its commitment to public safety, emergency response, and anti-drug efforts during the first-quarter joint meeting of key provincial councils, March 5 at...
CAMIGUIN (PIA) — The provincial government, together with the national line agencies, reaffirmed its commitment to public safety, emergency response, and anti-drug efforts during the first-quarter joint meeting of key provincial councils, March 5 at the New Capitol Building, here.
Mar 05, 2025
With the anticipated influx of tourists to Camiguin Island this summer, the municipality of Mambajao has taken a major step in public safety by activating its next-generation 911 emergency response system.
With the anticipated influx of tourists to Camiguin Island this summer, the municipality of Mambajao has taken a major step in public safety by activating its next-generation 911 emergency response system.
Mar 05, 2025
NGA 911’s system features data analysis of emergency calls, and text-based communication options with responders
NGA 911’s system features data analysis of emergency calls, and text-based communication options with responders
Feb 20, 2025
PSAPs (public safety answering points) are a fundamental and irreplaceable aspect of public safety, ensuring that 911 callers receive immediate help through emergency response. However, many PSAPs and other agencies are still operating on outdated le...
PSAPs (public safety answering points) are a fundamental and irreplaceable aspect of public safety, ensuring that 911 callers receive immediate help through emergency response. However, many PSAPs and other agencies are still operating on outdated legacy 911 systems designed to meet the communication needs of decades past—long before the era of live data, smartphones, and cybersecurity concerns.
These traditional systems create significant challenges for PSAPs that can lead to misr...