Press Releases & Publications

NGA Selected to Implement Future-Ready Emergency System in Leon County

Aug 04, 2025

New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a ma...
New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a major step in modernizing the County’s emergency communications infrastructure to support faster, more resilient and more precise response capabilities. The NG911 system will replace decades-old legacy infrastructure and will simultaneously support...
NG911: Advancing from Operational Foundations to Complete Situational Awareness Across Agencies

Jul 23, 2025

Simply answering 911 calls is no longer enough to meet today’s public safety needs and demands. Emergency response teams now require live insights, multimedia data, and multi-agency coordination to make crucial decisions faster and more effectively t...
Simply answering 911 calls is no longer enough to meet today’s public safety needs and demands. Emergency response teams now require live insights, multimedia data, and multi-agency coordination to make crucial decisions faster and more effectively than ever before. That’s where NG911 (Next Generation 911) comes in—transforming 911 call centers into data-powered, interoperable command hubs.    In this blog from NGA, we’ll discuss how the shift from basic operational awareness to compl...
NG911 Resources for 2025: A Complete Guide

Jul 14, 2025

As emergency communication advances, access to modern and reliable resources is more crucial than ever. At NGA, our mission is to support public safety professionals by providing trusted guidance and tools for implementing and managing Next Generatio...
As emergency communication advances, access to modern and reliable resources is more crucial than ever. At NGA, our mission is to support public safety professionals by providing trusted guidance and tools for implementing and managing Next Generation 911 (NG911) systems. This guide brings together the most essential NG911 resources for 2025—covering standards, planning, training, and the technologies that are revolutionizing emergency response across the country. Next Generation 911 Explain...
Partnering with NG911 Providers: Strategies for Public Safety Agencies to Ensure Compliance and Efficiency

Jun 25, 2025

As NG911 (Next Generation 911) deployments increase across the country, public safety agencies must adapt to modernize their emergency communication systems. With the FCC (The Federal Communications Commission) introducing new standards and communiti...
As NG911 (Next Generation 911) deployments increase across the country, public safety agencies must adapt to modernize their emergency communication systems. With the FCC (The Federal Communications Commission) introducing new standards and communities demanding faster, more accurate emergency response, forming the right partnership with 911 providers like NGA is more essential than ever.     In this blog from NGA, we’ll dive into key strategies for public safety agencies to assess th...
NGA Expands Leadership with LAPD Veteran Howard Tien to Lead  California NG911 Deployment

Jun 16, 2025

Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution   Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appoi...
Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution   Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appointment of Howard Tien as Director of Product Implementation. Tien will lead California’s NG911 deployment, serving as the strategic liaison between NGA, the California Governor’s Office of Emergency Services (Cal OES) and public safety answering poin...
Building a Resilient Future: The Importance of Nationwide ESInets in NG911 Deployment

Jun 12, 2025

As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with m...
As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with modernized, cutting edge technology. At the heart of this transformation are the Emergency Services IP Networks, otherwise known as ESInets. These secure, digital, and highly resilient networks are designed to handle the data-powered demands and multi...
The FCC’s 2025 NG911 Compliance Rules: What Public Safety Leaders Need to Know

May 23, 2025

As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, r...
As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, raising the bar for how emergency call systems should operate in this digital age. For state agencies, PSAPs (Public Safety Answering Points), and public safety leaders, knowing and implementing these standards isn’t an option-it’s vital for modern, e...
Next Gen 911, high-tech software para mapabilis ang emergency response

May 19, 2025

Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the ga...
Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the game!
Every second counts pagdating sa emergency response

May 19, 2025

Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the...
Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the game!
NG911 for Modern Public Safety: Top Safety 911 Tips for Emergency Callers in the Digital Age

May 13, 2025

How we call for help is no longer limited to voice calls in today’s day and age. Thanks to unparalleled advancements like NG911 (Next Generation 911), emergency response systems are now equipped to handle live responses from 911 callers in various fo...
How we call for help is no longer limited to voice calls in today’s day and age. Thanks to unparalleled advancements like NG911 (Next Generation 911), emergency response systems are now equipped to handle live responses from 911 callers in various forms of communication. While Next Generation 911 is designed to improve response times and save more lives, with this technological leap comes a new responsibility: knowing how to utilize these tools effectively in moments of crisis.     In...