Press Releases & Publications
Aug 04, 2025
New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network
TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a ma...
New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network
TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a major step in modernizing the County’s emergency communications infrastructure to support faster, more resilient and more precise response capabilities.
The NG911 system will replace decades-old legacy infrastructure and will simultaneously support...
Jul 23, 2025
Simply answering 911 calls is no longer enough to meet today’s public safety needs and demands. Emergency response teams now require live insights, multimedia data, and multi-agency coordination to make crucial decisions faster and more effectively t...
Simply answering 911 calls is no longer enough to meet today’s public safety needs and demands. Emergency response teams now require live insights, multimedia data, and multi-agency coordination to make crucial decisions faster and more effectively than ever before. That’s where NG911 (Next Generation 911) comes in—transforming 911 call centers into data-powered, interoperable command hubs.
In this blog from NGA, we’ll discuss how the shift from basic operational awareness to compl...
Jul 14, 2025
As emergency communication advances, access to modern and reliable resources is more crucial than ever. At NGA, our mission is to support public safety professionals by providing trusted guidance and tools for implementing and managing Next Generatio...
As emergency communication advances, access to modern and reliable resources is more crucial than ever. At NGA, our mission is to support public safety professionals by providing trusted guidance and tools for implementing and managing Next Generation 911 (NG911) systems.
This guide brings together the most essential NG911 resources for 2025—covering standards, planning, training, and the technologies that are revolutionizing emergency response across the country.
Next Generation 911 Explain...
Jun 25, 2025
As NG911 (Next Generation 911) deployments increase across the country, public safety agencies must adapt to modernize their emergency communication systems. With the FCC (The Federal Communications Commission) introducing new standards and communiti...
As NG911 (Next Generation 911) deployments increase across the country, public safety agencies must adapt to modernize their emergency communication systems. With the FCC (The Federal Communications Commission) introducing new standards and communities demanding faster, more accurate emergency response, forming the right partnership with 911 providers like NGA is more essential than ever.
In this blog from NGA, we’ll dive into key strategies for public safety agencies to assess th...
Jun 16, 2025
Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution
Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appoi...
Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution
Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appointment of Howard Tien as Director of Product Implementation. Tien will lead California’s NG911 deployment, serving as the strategic liaison between NGA, the California Governor’s Office of Emergency Services (Cal OES) and public safety answering poin...
Jun 12, 2025
As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with m...
As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with modernized, cutting edge technology. At the heart of this transformation are the Emergency Services IP Networks, otherwise known as ESInets. These secure, digital, and highly resilient networks are designed to handle the data-powered demands and multi...
May 23, 2025
As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, r...
As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, raising the bar for how emergency call systems should operate in this digital age. For state agencies, PSAPs (Public Safety Answering Points), and public safety leaders, knowing and implementing these standards isn’t an option-it’s vital for modern, e...
May 19, 2025
Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the ga...
Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the game!
May 19, 2025
Every second counts pagdating sa emergency response.
Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation.
Nasubukan pa natin 'yan firsthand! Tara, let's change the...
Every second counts pagdating sa emergency response.
Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation.
Nasubukan pa natin 'yan firsthand! Tara, let's change the game!
May 13, 2025
How we call for help is no longer limited to voice calls in today’s day and age. Thanks to unparalleled advancements like NG911 (Next Generation 911), emergency response systems are now equipped to handle live responses from 911 callers in various fo...
How we call for help is no longer limited to voice calls in today’s day and age. Thanks to unparalleled advancements like NG911 (Next Generation 911), emergency response systems are now equipped to handle live responses from 911 callers in various forms of communication. While Next Generation 911 is designed to improve response times and save more lives, with this technological leap comes a new responsibility: knowing how to utilize these tools effectively in moments of crisis.
In...